Merge lp:~raoul-snyman/openlp/shutting-down-support into lp:openlp/website

Proposed by Raoul Snyman
Status: Superseded
Proposed branch: lp:~raoul-snyman/openlp/shutting-down-support
Merge into: lp:openlp/website
Diff against target: 66 lines (+23/-14)
2 files modified
blog/shutting-down-the-support-system.rst (+20/-0)
themes/openlp2v2/templates/front_page.html (+3/-14)
To merge this branch: bzr merge lp:~raoul-snyman/openlp/shutting-down-support
Reviewer Review Type Date Requested Status
OpenLP Core Pending
Review via email: mp+344922@code.launchpad.net

This proposal has been superseded by a proposal from 2018-05-03.

Commit message

Announce the end of support

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Revision history for this message
Tomas Groth (tomasgroth) wrote :

While thete is nothing factual wrong in the blog post, it might be a bit too honest... Reading it gives me the impression that OpenLP is a one-man project that will soon close down...
I will try to make a suggestion later tonight if time allows...

Revision history for this message
Tomas Groth (tomasgroth) wrote :

How about something like this (feel free to pick & choose):

Due to lack of resources within the OpenLP team it has been decided to close down the support system (not to be mistaken for the forums which will not be affected).

For some time now a single person has answered almost all the support requests the support system has received. And since that person is also one of the most active developers of OpenLP, it has drawn a lot of time away from actual development. In order to free up more time for development the only solution was to close down the support system.

We are really sad to do this, as we feel our support is one of the defining parts of OpenLP, but since we need to move OpenLP forward we do not believe we have any other choice - though it was not an easy decision.

In future anyone who e-mails <email address hidden> will get a message that redirects them to the manual and the forums.

84. By Raoul Snyman

Update the blog post

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=== added file 'blog/shutting-down-the-support-system.rst'
--- blog/shutting-down-the-support-system.rst 1970-01-01 00:00:00 +0000
+++ blog/shutting-down-the-support-system.rst 2018-05-02 04:18:15 +0000
@@ -0,0 +1,20 @@
1.. title: Shutting Down the Support System
2.. slug: 2018/05/06/shutting-down-the-support-system
3.. date: 2018-05-06 12:00:00 UTC
4.. tags:
5.. category:
6.. link:
7.. description:
8.. type: text
9.. previewimage: /cover-images/shutting-down-the-support-system.jpg
10
11I have decided to shut down the support system. It's getting too much for me, I am spending most of my time answering
12people's e-mails instead of working on OpenLP, and I've largely been the only person answering support e-mails. I'm
13really sad to do this, as I feel it's one of the defining parts of OpenLP (our support), but in reality I have no other
14choice. My time is limited (and only getting more so), and I'd rather spend that time improving OpenLP.
15
16In future anyone who e-mails support@openlp.org will get a message that redirects them to the manual and the forums.
17
18[ Image Credit: `Closed by Rob Brewer` ]
19
20.. _Closed by Rob Brewer: https://www.flickr.com/photos/rbrwr/36572315045/
021
=== added file 'files/cover-images/shutting-down-the-support-system.jpg'
1Binary files files/cover-images/shutting-down-the-support-system.jpg 1970-01-01 00:00:00 +0000 and files/cover-images/shutting-down-the-support-system.jpg 2018-05-02 04:18:15 +0000 differ22Binary files files/cover-images/shutting-down-the-support-system.jpg 1970-01-01 00:00:00 +0000 and files/cover-images/shutting-down-the-support-system.jpg 2018-05-02 04:18:15 +0000 differ
=== modified file 'themes/openlp2v2/templates/front_page.html'
--- themes/openlp2v2/templates/front_page.html 2017-12-14 03:50:19 +0000
+++ themes/openlp2v2/templates/front_page.html 2018-05-02 04:18:15 +0000
@@ -568,32 +568,21 @@
568 <p class="large">If you are unable to find the answer in the manual, browse the568 <p class="large">If you are unable to find the answer in the manual, browse the
569 <a href="https://forums.openlp.org/" title="OpenLP Forums"><i class="fa fa-fw fa-comments notranslate"></i> Forums</a>569 <a href="https://forums.openlp.org/" title="OpenLP Forums"><i class="fa fa-fw fa-comments notranslate"></i> Forums</a>
570 where a number of folks in our community can help to answer your questions.</p>570 where a number of folks in our community can help to answer your questions.</p>
571 <div class="alert alert-info" style="font-size: 110%">
572 <div class="pull-left"><i class="fa fa-fw fa-info-circle"></i></div>
573 <div style="margin-left: 1.8em;">
574 OpenLP is not developed by a company, but by a group of volunteers who dedicate
575 part of their spare time to developing this application. These same developers
576 try to also find time to help users with their problems. Every moment a
577 developer spends on answering a question is a moment not spent working on
578 OpenLP. Please use their time sparingly.
579 </div>
580 </div>
581 </div>571 </div>
582 </div>572 </div>
583 <div class="col-xs-12 col-sm-12 col-md-6 col-lg-6">573 <div class="col-xs-12 col-sm-12 col-md-6 col-lg-6">
584 <ul class="list-icons">574 <ul class="list-icons">
585 <li><i class="fa fa-fw fa-book pr-10 notranslate"></i> Manual: <a href="https://manual.openlp.org/">manual.openlp.org</a></li>575 <li><i class="fa fa-fw fa-book pr-10 notranslate"></i> Manual: <a href="https://manual.openlp.org/">manual.openlp.org</a></li>
586 <li><i class="fa fa-fw fa-money pr-10 notranslate"></i> Donate: <a href="/donate">find out more</a></li>576 <li><i class="fa fa-fw fa-pencil-square-o pr-10 notranslate"></i> Wiki: <a href="https://wiki.openlp.org/">wiki.openlp.org</a></li>
587 <li><i class="fa fa-fw fa-envelope-o pr-10 notranslate"></i> E-mail: support(at)openlp.org</li>
588 <li><i class="fa fa-fw fa-comments-o pr-10 notranslate"></i> IRC Channel: <a href="https://webchat.freenode.net/?nick=openlpwebuser..&amp;channels=openlp&amp;prompt=1&amp;uio=d4">#openlp on Freenode.net</a></li>577 <li><i class="fa fa-fw fa-comments-o pr-10 notranslate"></i> IRC Channel: <a href="https://webchat.freenode.net/?nick=openlpwebuser..&amp;channels=openlp&amp;prompt=1&amp;uio=d4">#openlp on Freenode.net</a></li>
578 <li><i class="fa fa-fw fa-wrench pr-10 notranslate"></i> Developer Central: <a href="https://openlp.io/">openlp.io</a></li>
589 </ul>579 </ul>
590 </div>580 </div>
591 <div class="col-xs-12 col-sm-12 col-md-6 col-lg-6">581 <div class="col-xs-12 col-sm-12 col-md-6 col-lg-6">
592 <ul class="list-icons">582 <ul class="list-icons">
593 <li><i class="fa fa-fw fa-comments pr-10 notranslate"></i> Forums: <a href="https://forums.openlp.org">forums.openlp.org</a></li>583 <li><i class="fa fa-fw fa-comments pr-10 notranslate"></i> Forums: <a href="https://forums.openlp.org">forums.openlp.org</a></li>
594 <li><i class="fa fa-fw fa-pencil-square-o pr-10 notranslate"></i> Wiki: <a href="https://wiki.openlp.org/">wiki.openlp.org</a></li>
595 <li><i class="fa fa-fw fa-handshake-o pr-10 notranslate"></i> Contribute: <a href="/contribute">find out more</a></li>584 <li><i class="fa fa-fw fa-handshake-o pr-10 notranslate"></i> Contribute: <a href="/contribute">find out more</a></li>
596 <li><i class="fa fa-fw fa-wrench pr-10 notranslate"></i> Developer Central: <a href="https://openlp.io/">openlp.io</a></li>585 <li><i class="fa fa-fw fa-money pr-10 notranslate"></i> Donate: <a href="/donate">find out more</a></li>
597 </ul>586 </ul>
598 </div>587 </div>
599 <div class="col-xs-12 col-sm-12 col-md-12 col-lg-12">588 <div class="col-xs-12 col-sm-12 col-md-12 col-lg-12">

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