Ubuntu
system-config-printer package

system-config-printer.py crashed with ImportError in /usr/share/system-config-printer/gtkinklevel.py: No module named 'cairo'

Bug #1353880 reported by Hegedus Lehel on 2014-08-07

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	system-config-printer (Ubuntu)	Fix Released	Medium	Till Kamppeter

Bug Description

it crashes after upgrade

ProblemType: Crash
DistroRelease: Ubuntu 14.10
Package: system-config-printer-gnome 1.5.0+20140805-0ubuntu3
ProcVersionSignature: Ubuntu 3.16.0-6.11-generic 3.16.0-rc7
Uname: Linux 3.16.0-6-generic x86_64
ApportVersion: 2.14.5-0ubuntu3
Architecture: amd64
CupsErrorLog:

CurrentDesktop: LXDE
Date: Thu Aug 7 09:54:29 2014
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationDate: Installed on 2014-08-06 (0 days ago)
InstallationMedia: Lubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140729)
InterpreterPath: /usr/bin/python3.4
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
MachineType: Packard Bell dot s
PackageArchitecture: all
Papersize: a4
ProcCmdline: /usr/bin/python3 /usr/share/system-config-printer/system-config-printer.py
ProcEnviron:
LANGUAGE=fr_FR
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-6-generic root=UUID=d585fe74-93aa-4fb8-bffb-665d96eec96e ro quiet splash vt.handoff=7
PythonArgs: ['/usr/share/system-config-printer/system-config-printer.py']
SourcePackage: system-config-printer
Title: system-config-printer.py crashed with ImportError in /usr/share/system-config-printer/gtkinklevel.py: No module named 'cairo'
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 09/04/2012
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.09
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: SJE01_CT
dmi.board.vendor: Packard Bell
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.09:bd09/04/2012:svnPackardBell:pndots:pvrV1.09:rvnPackardBell:rnSJE01_CT:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: dot s
dmi.product.version: V1.09
dmi.sys.vendor: Packard Bell

Tags:

Related branches

lp:ubuntu/utopic-proposed/system-config-printer

Revision history for this message

Hegedus Lehel (lehel) wrote on 2014-08-07:

BootDmesg.txt Edit (50.6 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (2.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (8.6 KiB, text/plain; charset="utf-8")
Locale.txt Edit (332 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (10.8 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (377 bytes, text/plain; charset="utf-8")
PrintingPackages.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.0 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.2 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (59.2 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.6 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (835 bytes, text/plain; charset="utf-8")
Traceback.txt Edit (393 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (111.0 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (261.0 KiB, text/plain; charset="utf-8")

Apport retracing service (apport) on 2014-08-07

tags:	removed: need-duplicate-check
Changed in system-config-printer (Ubuntu):
importance:	Undecided → Medium

Sebastien Bacher (seb128) on 2014-09-11

information type:	Private → Public
Changed in system-config-printer (Ubuntu):
assignee:	nobody → Till Kamppeter (till-kamppeter)

Till Kamppeter (till-kamppeter) on 2014-09-11

Changed in system-config-printer (Ubuntu):
status:	New → Fix Committed

Revision history for this message

Launchpad Janitor (janitor) wrote on 2014-09-11:

This bug was fixed in the package system-config-printer - 1.5.1+20140911-0ubuntu1

---------------
system-config-printer (1.5.1+20140911-0ubuntu1) utopic; urgency=medium

  * New upstream release
     o GIT 1.5.x snapshot from 11 September 2014
     o More Python 3 fixes (LP: #1367368).
  * debian/control: Added dependency on python3-cairo (LP: #1353880).
-- Till Kamppeter <email address hidden> Thu, 11 Sep 2014 17:02:50 +0200

Changed in system-config-printer (Ubuntu):
status:	Fix Committed → Fix Released

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Ubuntusystem-config-printer package