Ubuntu
apport package

apport hook is not complete for filing bugs with ubuntu-bug linux on 12.04.5

Bug #1352829 reported by Po-Hsu Lin
18
This bug affects 2 people
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Invalid
Medium
Andy Whitcroft
Precise
Fix Released
Medium
Andy Whitcroft

Bug Description

[Impact]

We are unable to file bugs against the kernel once linux-lts-trusy is installed.

[Test Case]

apport --save=CRASH linux

Check that this includes more than the basic information, for instance BootDmesg.txt..

[Regression Potential]

Low, this only adds aliases for linux to two specific source packages.

===

When filing a bug with "ubuntu-bug linux", only the "Dependency.txt" will be attached to the bug report.
The package will be pointed to "linux-lts-trusty" on launchpad.

apport-collect #bug will complain that:
Package linux-lts-trusty not installed and no hook available, ignoring

For installed packages, there is no "linux-lts-trusty", but with the following packages installed
linux-generic-lts-trusty 3.13.0.32.28 Generic Linux kernel image and headers
linux-headers-generic-lts-trusty 3.13.0.32.28 Generic Linux kernel headers
linux-image-generic-lts-trusty 3.13.0.32.28 Generic Linux kernel image

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.13.0-32-generic 3.13.0-32.57~precise1 [modified: boot/vmlinuz-3.13.0-32-generic]
ProcVersionSignature: Ubuntu 3.13.0-32.57~precise1-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
Date: Tue Aug 5 06:40:37 2014
InstallationMedia: Ubuntu 12.04.5 LTS "Precise Pangolin" - Release amd64 (20140803)
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: linux-lts-trusty
UpgradeStatus: No upgrade log present (probably fresh install)

See original description
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
summary: - apport hook is not complete for filing bugs with ubutnu-bug linux on
+ apport hook is not complete for filing bugs with ubuntu-bug linux on
12.04.5
Revision history for this message
Luis Henriques (henrix) wrote :

This seems to have been solved before, with lts-saucy.

affects: linux-lts-trusty (Ubuntu) → apport (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in apport (Ubuntu):
status: New → Confirmed
Andy Whitcroft (apw)
Changed in apport (Ubuntu):
status: Confirmed → In Progress
importance: Undecided → Medium
assignee: nobody → Andy Whitcroft (apw)
Revision history for this message
Andy Whitcroft (apw) wrote :

Makes no sense to fix lts-trusty in utopic as this kernel is not backported to utopic.

Changed in apport (Ubuntu Precise):
status: New → In Progress
importance: Undecided → Medium
assignee: nobody → Andy Whitcroft (apw)
Changed in apport (Ubuntu):
status: In Progress → Won't Fix
Andy Whitcroft (apw)
description: updated
Changed in apport (Ubuntu):
status: Won't Fix → Invalid
Revision history for this message
Chris J Arges (arges) wrote : Please test proposed package

Hello Po-Hsu, or anyone else affected,

Accepted apport into precise-proposed. The package will build now and be available at http://launchpad.net/ubuntu/+source/apport/2.0.1-0ubuntu17.7 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

Changed in apport (Ubuntu Precise):
status: In Progress → Fix Committed
tags: added: verification-needed
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Verified on 201306-13745, with apport 2.0.1-0ubuntu17.7 in -proposed
It works as expected, see bug 1359010

tags: added: verification-done
removed: verification-needed
Revision history for this message
Chris J Arges (arges) wrote : Update Released

The verification of the Stable Release Update for apport has completed successfully and the package has now been released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regressions.

Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package apport - 2.0.1-0ubuntu17.7

---------------
apport (2.0.1-0ubuntu17.7) precise; urgency=low

  * fix up apport reporting for linux-lts-raring kernels (LP: #1352829)
    - add links for linux-lts-trusty to the package to map those to
      the source_linux.py hooks.
 -- Andy Whitcroft <email address hidden> Wed, 06 Aug 2014 13:20:34 +0100

Changed in apport (Ubuntu Precise):
status: Fix Committed → Fix Released
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