My Downloads page shows incorrect status for songs with some non-English characters

Bug #663001 reported by Matt Griffin
32
This bug affects 6 people
Affects Status Importance Assigned to Milestone
libubuntuone
Status tracked in Trunk
Stable-0-10
Fix Released
High
dobey
Stable-0-4
Fix Released
High
dobey
Stable-lucid
Fix Released
High
dobey
Trunk
Fix Released
High
dobey
libubuntuone (Ubuntu)
Fix Released
High
dobey
Declined for Lucid by dobey
Nominated for Maverick by dobey
Natty
Fix Released
High
dobey

Bug Description

A customer reports that songs with umlauts always display "Transferring to your Ubuntu One storage" on the My Downloads page. The song had actually downloaded to the customer's cloud and desktop so this page is showing the incorrect status information. This status message should always show the correct information no matter what the song title.

Related branches

Changed in rhythmbox-ubuntuone-music-store:
importance: Undecided → Medium
assignee: nobody → Ubuntu One web team (ubuntuone-web)
Changed in rhythmbox-ubuntuone-music-store:
assignee: Ubuntu One web team (ubuntuone-web) → Ubuntu One Desktop+ team (ubuntuone-desktop+)
Changed in rhythmbox-ubuntuone-music-store:
importance: Medium → High
Revision history for this message
elPraga (elpraga) wrote :

I cannot confirm this at the moment, but when I bought last album, it got tranfered to the cloud correctly, but the download to my computer did not start befere I logged off, killed all my processes and logged back in. After that the download started immediatelly.

Could theese things be related??

dobey (dobey)
affects: rhythmbox-ubuntuone-music-store → libubuntuone
Revision history for this message
Roman Yepishev (rye) wrote :

Confirming,
Freeway To Üsküdar - Brooklyn Funk Essentials song has been transferred to local storage but banshee music store view still thinks it is being transferred.

Changed in libubuntuone:
status: New → Confirmed
Revision history for this message
Daniel Holbach (dholbach) wrote :

Same for "Dring Dring - Nôze feat. Riva Starr - Dring Dring / Exodus"

Revision history for this message
Daniel Holbach (dholbach) wrote :

Fixed for me, both songs I mentioned turn up in Banshee now - well done.

Revision history for this message
Roman Yepishev (rye) wrote :

A file named /home/rtg/.ubuntuone/Purchased from Ubuntu One/Brooklyn Funk Essentials/In the Buzzbag/Freeway To Üsküdar.mp3 is still "being transferred to my storage" with libubuntuone 0.9.2+r133~natty1, rhythmbox-ubuntuone-music-store 0.2.0-0ubuntu1 in rhythmbox while it is already in my library.

The same happens to banshee 2.0.0-1ubuntu2, file is in library but it is still "being transferred to my storage".

Revision history for this message
elPraga (elpraga) wrote : Re: [Bug 663001] Re: My Downloads page shows incorrect status for songs with some non-English characters

My still says "Transfering to You local storage", same as before..

2011/4/11 Daniel Holbach <email address hidden>

> Fixed for me, both songs I mentioned turn up in Banshee now - well done.
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/663001
>
> Title:
> My Downloads page shows incorrect status for songs with some non-
> English characters
>
> Status in Ubuntu One widget library:
> Confirmed
>
> Bug description:
> A customer reports that songs with umlauts always display
> "Transferring to your Ubuntu One storage" on the My Downloads page.
> The song had actually downloaded to the customer's cloud and desktop
> so this page is showing the incorrect status information. This status
> message should always show the correct information no matter what the
> song title.
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/libubuntuone/+bug/663001/+subscribe
>

Revision history for this message
Daniel Holbach (dholbach) wrote :

Ok, you're right, it's still marked as "transferring", but at least it shows up in my library now, which is an improvement as I can now listen to it without going to ~/.ubuntuone/...

Revision history for this message
dobey (dobey) wrote :

OK, after a bit of digging, this seems like it is a server side issue, so moving to that project.

affects: libubuntuone → ubuntuone-music-store
Revision history for this message
dobey (dobey) wrote :

Nope it is libubuntuone. Found a fix for it.

affects: ubuntuone-music-store → libubuntuone
Changed in libubuntuone:
assignee: Ubuntu One Desktop+ team (ubuntuone-desktop+) → Rodney Dawes (dobey)
status: Confirmed → In Progress
dobey (dobey)
Changed in libubuntuone (Ubuntu):
assignee: nobody → Rodney Dawes (dobey)
importance: Undecided → High
status: New → In Progress
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package libubuntuone - 0.10.0-0ubuntu1

---------------
libubuntuone (0.10.0-0ubuntu1) natty; urgency=low

  * New upstream release.
    - Incorrect status on My Downloads page for some songs (LP: #663001)
 -- Rodney Dawes <email address hidden> Fri, 15 Apr 2011 16:54:54 -0400

Changed in libubuntuone (Ubuntu Natty):
status: In Progress → Fix Released
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