Ubuntu
file-roller package

Unziping an archive from nautilus fails with certain characters

Bug #298195 reported by Xavier Marchegay on 2008-11-14

Affects		Status	Importance	Assigned to	Milestone
	File Roller	Fix Released	Medium	gnome-bugs #564029
	file-roller (Ubuntu)	Fix Released	Medium	Ubuntu Desktop Bugs

Bug Description

Ubuntu version : 8.10
Gnome version : 2.24.1
Language : french

Steps to reproduce the crash :

1. Open nautilus
2. Create an archive with the # character in the name.
3. Right-click on the archive and select "Extraire Ici" ("Extract Here" in french).
4. Nautilus fails at unzipping the archive.

Error message :

Une erreur s'est produite lors de l'extraction des fichiers.
Opération non prise en charge

An error occured while the extraction
Operation not included
(not a perfect translation sorry but I do not know the English error message).

However, you can unzip the archive by opening the archive with the archive manager then extract.

I contact several people and they have the same problem.

This is my first bug submission so I miss some pieces of information please let me know. I tried to look for a similar bug submission unsuccessfully.

Xavier

Related branches

lp:ubuntu/karmic/file-roller

Revision history for this message

Chris Coulson (chrisccoulson) wrote on 2008-11-14:

Assigning to file-roller

Revision history for this message

Sebastien Bacher (seb128) wrote on 2008-11-17:

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a '.crash' file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your /var/crash directory and double click on the crash report you wish to submit.

If you are using Kubuntu or Xubuntu you can file the crash using /usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash in a terminal - where _my_crash_report.crash is the crash you would like to report.
I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

Changed in file-roller:
assignee:	nobody → desktop-bugs
importance:	Undecided → Medium
status:	New → Invalid

Revision history for this message

Xavier Marchegay (valinor4) wrote on 2008-11-17:

Screenshot of the error Edit (144.5 KiB, image/png)

I enabled apport but there is no crash file in the /var/crash directory.

I think that it is because I do not know if it is a problem with nautilus or with the archive manager. Furthermore, nautilus doesn't crash, it just displays an error message.

I have attached a screenshot of the problem.

Revision history for this message

Sebastien Bacher (seb128) wrote on 2008-11-17:

could you add an example to the bug?

Revision history for this message

Chris Coulson (chrisccoulson) wrote on 2008-11-17:

That's because you're not actually experiencing a crash (it's just an error message). I've edited your bug title to reflect this.

Anyway, I can confirm that if you right click on any archive in Nautilus that has a "#" in the filename, then select "Extract here", it fails with the error message you quoted.

I'll send this upstream when I get home from work later.

Changed in file-roller:
status:	Invalid → Confirmed

Revision history for this message

Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount) wrote on 2008-12-10:

Forwarded the bug upstream.

Changed in fileroller:
importance:	Undecided → Unknown
status:	New → Unknown

Revision history for this message

Chris Coulson (chrisccoulson) wrote on 2008-12-10:

Thank you Martin - I honestly forgot to do it

Changed in file-roller:
status:	Confirmed → Triaged

Revision history for this message

Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount) wrote on 2008-12-25:

Someone upstream created a patch: http://bugzilla.gnome.org/attachment.cgi?id=125283&action=view

(just to let you know)

Bug Watch Updater (bug-watch-updater) on 2009-01-07

Changed in fileroller:
status:	Unknown → New

Revision history for this message

Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount) wrote on 2009-01-19:

This is now fixed upstream. Thanks for reporting.

Changed in file-roller:
status:	Triaged → Fix Committed

Bug Watch Updater (bug-watch-updater) on 2009-01-20

Changed in fileroller:
status:	New → Fix Released

Revision history for this message

Launchpad Janitor (janitor) wrote on 2009-01-21:

#10

This bug was fixed in the package file-roller - 2.25.2-0ubuntu1

---------------
file-roller (2.25.2-0ubuntu1) jaunty; urgency=low

  * New upstream release (LP: #319086)
    - #567554: An error occurred while adding files to the archive after
      encrypt the zip archive.
    - #566591: File roller cannot create splitted archives with pieces
      smaller than 1 Mb
    - #560647: file-roller wakes up the CPU 2 times per second.
    - #563208: file-roller can't extract to an ftp mounted directory.
      Patch by Gerard Lommerse.
    - #564029: Unziping an archive from nautilus fails with certain
      characters. (LP: #298195)
    - #565879: isoinfo.sh has shebang but is installed -x Patch by Loïc
      Minier.
    - #567901: renaming directory in tarball creates duplicate files
    - #568260: file-roller installs static libraries by default (for
      nautilus extension)
    - #566683: remove redundant figures
  * debian/patches/70_autotools.patch:
    - Refresh for new upstream release