Ubuntu
adept package

Crash notifier is disabled in Kubuntu Hardy/Gutsy by default

Bug #215100 reported by Pat Double
2
Affects Status Importance Assigned to Milestone
adept (Ubuntu)
Fix Released
Medium
Unassigned

Bug Description

Binary package hint: apport-qt

I do not get crash report dialogs when applications crash. I can see several *.crash files in /var/crash but I've never seen a dialog asking me to file a bug. If I run /usr/share/apport/apport-qt myself I am able to submit a bug report. If I read correctly, adept_notifier is also supposed to prompt for crash reports. Recently firefox crashed and the window closed but no crash report dialog was displayed.

I have looked for some configuration that has disabled this but I could not find anything.

This install was Kubuntu Gutsy upgraded to Hardy via adept over the Internet.

Description: Ubuntu hardy (development branch)
Release: 8.04

Description: Ubuntu hardy (development branch)
Release: 8.04
double@ee-pdouble:~$ apt-cache policy apport
apport:
  Installed: 0.107
  Candidate: 0.107
  Version table:
 *** 0.107 0
        500 http://us.archive.ubuntu.com hardy/main Packages
        100 /var/lib/dpkg/status

apport-qt:
  Installed: 0.107
  Candidate: 0.107
  Version table:
 *** 0.107 0
        500 http://us.archive.ubuntu.com hardy/main Packages
        100 /var/lib/dpkg/status

python-apport:
  Installed: 0.107
  Candidate: 0.107
  Version table:
 *** 0.107 0
        500 http://us.archive.ubuntu.com hardy/main Packages
        100 /var/lib/dpkg/status

apport-gtk and apport-retrace are not installed.

Revision history for this message
Daniel Hahler (blueyed) wrote :

Are you using KDE3 or KDE4?

I've seen the apport tray icon and notification popup for crashes when using KDE4.
Now I'm using KDE3 again, but haven't had a crash until now..

Changed in apport:
importance: Undecided → Medium
assignee: nobody → blueyed
status: New → Incomplete
Revision history for this message
Pat Double (patdouble) wrote :

I have both KDE3 and KDE4 installed, but I use KDE3. Even before KDE4 was installed I never have seen the dialogs. I found /var/crash while reviewing my backup policy and traced down apport, otherwise I would never have seen the reports.

Revision history for this message
Daniel Hahler (blueyed) wrote :

I'm seeing crash notifications both in KDE3 and KDE4, because I've configured adept_notifier to display them.
This had been disabled in adept 2.1.3ubuntu16 (Gutsy) by default and not been enabled for Hardy.

You can configure this, by editing ~/.kde/share/config/adept_notifierrc and adding the line "Apport=true" to the "[General]" section.

I've just talked with Jonathan Riddell about this, and if it's enabled for Ubuntu in the release, we'll maybe enable it then, too.

Changed in apport:
assignee: blueyed → nobody
status: Incomplete → Triaged
Revision history for this message
Martin Pitt (pitti) wrote :

Here's the current plan for Hardy:

 - We leave apport notifications enabled in update-notifier (GNOME).
 - We will disable apport by default in /etc/default/apport, so that we don't waste so many CPU/IO cycles on user's boxes, and this is a more discoverable place than gconf keys/adept configuration.
 - I recommend to enable notifications in adept again, so that users do not need to enable apport in two different places.

Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package adept - 2.1.3ubuntu25

---------------
adept (2.1.3ubuntu25) hardy; urgency=low

  [ Yuriy Kozlov ]
  * Add kubuntu_32_i18n_contextmenu.diff to enable translation of context
    menu items (LP: #204439)

  [ Daniel Hahler ]
  * Update kubuntu_10_apport.diff to pickup Apport crash files by default.
    (LP: #215100)
  * Update kubuntu_03_translation_catalogues.diff to include translations from
    libapt-front (LP: #204439)

 -- Daniel Hahler <email address hidden> Fri, 18 Apr 2008 20:38:58 +0200

Changed in adept:
status: Triaged → Fix Released
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