Ubuntu
nvidia-graphics-drivers-180 package

openoffice.org always crashes as soon as i access a menu.

Bug #204137 reported by Eitan
32
Affects Status Importance Assigned to Milestone
nvidia-graphics-drivers-180 (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Binary package hint: openoffice.org

  e.g. click on the File menu. boom. x.org crashes.
  happens across all openoffice apps: word, impress, etc..
  irrespective of which menu i touch.

  press alt-h to reach the help menu. boom. x crashes.
  can be repeated reliably. this not only prevents me from
  using openoffice, but it also crashes x.

  running hardy heron with all the updates on a macbook pro
  gen 4,1.

thanks.

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=8.04
DISTRIB_CODENAME=hardy
DISTRIB_DESCRIPTION="Ubuntu hardy (development branch)"

version of open office 1:2.4.0~rc2-1ubuntu3

ProblemType: Crash
Architecture: i386
CrashCounter: 1
Date: Thu Mar 20 00:45:57 2008
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/Xorg
NonfreeKernelModules: nvidia
Package: xserver-xorg-core 2:1.4.1~git20080131-1ubuntu5
PackageArchitecture: i386
ProcCmdline: /usr/bin/X :0 -br -audit 0 -auth /var/lib/gdm/:0.Xauth -nolisten tcp vt9
ProcEnviron:
 LANGUAGE=en_US:en
 PATH=/sbin:/bin:/usr/sbin:/usr/bin
 LANG=en_US.UTF-8
Signal: 11
SourcePackage: xorg-server
StacktraceTop:
 free () from /lib/tls/i686/cmov/libc.so.6
 Xfree ()
 ?? ()
 ?? ()
 free () from /lib/tls/i686/cmov/libc.so.6
Title: Xorg crashed with SIGSEGV in free()
Uname: Linux 2.6.24-12-generic i686
UserGroups:
SegvAnalysis:
 Segfault happened at: 0xb7ce639c <free+76>: mov 0x4(%eax),%eax
 PC (0xb7ce639c) ok
 source "0x4(%eax)" (0x0000002e) not located in a known VMA region (needed readable region)!
 destination "%eax" ok
SegvReason: reading NULL VMA

See original description

Related branches

lp:ubuntu/lucid/xorg-server
Revision history for this message
Eitan (eitan-u2d) wrote :
Revision history for this message
Timo Aaltonen (tjaalton) wrote :

Should be fixed with this upload, please test.

 xorg-server (2:1.4.1~git20080131-1ubuntu6) hardy; urgency=low
 .
   * 157_fix_exa_pixmap_width.diff:
     A patch from upstream to allow wider pixmaps with EXA (LP: #205599)
   * 158_xkb_wrapping.diff:
     A patch reviewed by upstream that prevents keys from getting stuck under
     certain situations. (LP: #194214)
   * 51_xkb-and-loathing.diff:
     Re-enable. Ignore SIGALRM around calls to Popen()/Pclose() to fix a hang
     when opening menus in OpenOffice.org. (LP: #204137)

Changed in xorg-server:
status: New → Fix Released
Revision history for this message
Seth Hasani (sepheebear) wrote :

Still happens after xorg-xserver 2:1.4.1~git20080131-1ubuntu6. Opening menus causes Xorg to hang and eventually crash and restart. Duplicate apport bug LP #209478.

Revision history for this message
Timo Aaltonen (tjaalton) wrote :

Fair enough. Could be a driver bug, which means we can't fix it.

I can't access the dupes of this bug.

Changed in xorg-server:
importance: Undecided → Medium
status: Fix Released → Confirmed
Revision history for this message
Seth Hasani (sepheebear) wrote :

Duplicate bug with apport attached info is LP# 209478:
https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/209478/comments/1

This is on a dell latitude d600 laptop using the free radeon driver, no compiz. This installation was dist-upgraded from gutsy to hardy alpha 5 when it was released. I will try this on a clean install of the current alpha. I was just going to try cleaning configs as well as reinstalling OO.o binaries but I figured I'd try bug reporting first to sort this problem out. Surprisingly, there's not too many "me too's" for this kind of problem.

Revision history for this message
TWFJR (tom-fiechtl) wrote :

Open Office is crashing, when scrolling through a file. It is also crashing X. It also crashes when I attempt to save too.

Revision history for this message
TWFJR (tom-fiechtl) wrote :

Ubuntu 8.10 is running Open Office 2.4. Above I saw mention of ver. 3.0. Synaptic does not list 3.0. So my crashes are coming after updating 8.04 pre-install.

Revision history for this message
TWFJR (tom-fiechtl) wrote :

I resolved this issue by following J.A. Watson's how to replace OpenOffice 2.4 with 3.0, see: http://community.zdnet.co.uk/blog/0,1000000567,10009699o-2000498448b,00.htm#comment20098505. I suppose that the warning that loading apps that are not in sync with Ubuntu applies here. I have not had any issues with OO 3.0.

Revision history for this message
Uri Shabtay (uri.shabtay) wrote :

Thanks TWFJR - your tip solved my issue.. 3.0 looks the same, but feels faster, and so far - bugless.. :)

thanks again

Bryce Harrington (bryce)
tags: added: hardy
Bryce Harrington (bryce)
affects: xorg-server (Ubuntu) → nvidia-graphics-drivers-180 (Ubuntu)
Kees Cook (kees)
description: updated
Revision history for this message
bugbot (bugbot) wrote :

This bug report was filed against an old version of Ubuntu.
Can you confirm whether this is still an issue in natty?

If you don't mind, it would be very helpful if you could update the bug
report in launchpad to 'Fix Released' if it is no longer an issue for
you, or if it is still occurring under natty, please tag the bug 'natty'
so it's easier for us to track.

Changed in nvidia-graphics-drivers-180 (Ubuntu):
status: Confirmed → New
status: New → Incomplete
Revision history for this message
bugbot (bugbot) wrote :

We're closing this bug since it is has been some time with no response from the original reporter. However, if the issue still exists please feel free to reopen with the requested information. Also, if you could, please test against the latest development version of Ubuntu, since this confirms the bug is one we may be able to pass upstream for help.

Changed in nvidia-graphics-drivers-180 (Ubuntu):
status: Incomplete → Expired
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