JPEG ( backing store not supported ) : many pictures won't open.

Bug #1998263 reported by Coeur Noir
24
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Eye of GNOME
Fix Released
Unknown
gdk-pixbuf
Fix Released
Unknown
gdk-pixbuf (Ubuntu)
Fix Released
Undecided
Unassigned
Jammy
Invalid
Undecided
Unassigned
Kinetic
Fix Released
Undecided
Unassigned
Lunar
Fix Released
Undecided
Unassigned

Bug Description

* Impact

Eog can't open high resolution jpg files

* Test Case

- download https://gitlab.gnome.org/GNOME/gdk-pixbuf/uploads/fcda5bc359fbf55a1b9755ba92c3303d/kwiatek.jpg
- try to open the image in eog

* Regression potential

The change increase the memory usage limit for loading jpg, it could lead to put the system under memory pressure. The limit has been added in 22.10 though so it isn't a regression compared to the previous version of Ubuntu

---------------------

Hi,

22.10. Just try to open some .jpg files from my usual storage.

Error interpreting jpeg file ( Backing store not supported. )

Those same pictures open in other OSes ( 22.04, 20.04 and else. )

Can't use those pictures as backgrounds.

But able to open them in Gimp or Shotwell.

Maybe related to : https://gitlab.gnome.org/GNOME/gdk-pixbuf/-/issues/216

ProblemType: Bug
DistroRelease: Ubuntu 22.10
Package: eog 43.0-1
ProcVersionSignature: Ubuntu 5.19.0-23.24-generic 5.19.7
Uname: Linux 5.19.0-23-generic x86_64
ApportVersion: 2.23.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 29 23:31:36 2022
InstallationDate: Installed on 2022-10-27 (33 days ago)
InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
SourcePackage: eog
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Coeur Noir (coeur-noir) wrote :
Coeur Noir (coeur-noir)
description: updated
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in eog (Ubuntu):
status: New → Confirmed
no longer affects: gnome-shell (Ubuntu)
no longer affects: gnome-control-center (Ubuntu)
Changed in gdk-pixbuf (Ubuntu):
status: New → Confirmed
status: Confirmed → Fix Released
tags: added: fixed-in-gdk-pixbuf-2.42.10 fixed-upstream
no longer affects: eog (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Sounds like the bug only exists in gdk-pixbuf 2.42.9 (Ubuntu 22.10) ...
https://gitlab.gnome.org/GNOME/eog/-/issues/255#note_1534033

Changed in gdk-pixbuf (Ubuntu Jammy):
status: New → Invalid
tags: added: rls-kk-incoming
Changed in eog:
status: Unknown → Fix Released
Changed in gdk-pixbuf:
status: Unknown → Fix Released
description: updated
Revision history for this message
Sebastien Bacher (seb128) wrote :

Let's SRU that change to 22.10

Revision history for this message
Brian Murray (brian-murray) wrote : Please test proposed package

Hello Coeur, or anyone else affected,

Accepted gdk-pixbuf into kinetic-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/gdk-pixbuf/2.42.9+dfsg-1ubuntu1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-kinetic to verification-done-kinetic. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-kinetic. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Changed in gdk-pixbuf (Ubuntu Kinetic):
status: New → Fix Committed
tags: added: verification-needed verification-needed-kinetic
Revision history for this message
Marian Rainer-Harbach (marianrh) wrote :

I installed libgdk-pixbuf2.0-common (2.42.9+dfsg-1ubuntu1) and libgdk-pixbuf-2.0-0 (2.42.9+dfsg-1ubuntu1) from the proposed repository on 22.10. I can confirm that I'm now able to open large images in eog that I wasn't able to open before, so this looks good to me.

tags: added: verification-done verification-done-kinetic
removed: verification-needed verification-needed-kinetic
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package gdk-pixbuf - 2.42.9+dfsg-1ubuntu1

---------------
gdk-pixbuf (2.42.9+dfsg-1ubuntu1) kinetic; urgency=medium

  * debian/patches/git_jpg_memlimit.patch:
    - increase the new jpg loader memory limitation to 1GB, the 100MB
      value previously used isn't enough for highres images (lp: #1998263)

 -- Sebastien Bacher <email address hidden> Fri, 13 Jan 2023 12:20:08 +0100

Changed in gdk-pixbuf (Ubuntu Kinetic):
status: Fix Committed → Fix Released
Revision history for this message
Brian Murray (brian-murray) wrote : Update Released

The verification of the Stable Release Update for gdk-pixbuf has completed successfully and the package is now being released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regressions.

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