Ubuntu
pollen package

pollen does not start on boot

Bug #1505473 reported by Paul Collins
20
This bug affects 2 people
Affects Status Importance Assigned to Milestone
pollen (Ubuntu)
Fix Released
High
Unassigned
Trusty
Fix Released
High
Unassigned

Bug Description

[User Impact]

pollen operators must maintain a delta on /etc/init/pollen.conf in order to maintain a pollen service that restarts on boot.

[Test Case]

1. apt-get install pollen
2. reboot
3. status pollen

Expected results: pollen service running
Actual results: pollen service stopped

4. start pollen # if stopped from failure of above case, otherwise just leave running
5. telinit 1
6. status pollen

Expected results: pollen service stopped
Actual results: pollen service running

[Development Fix]

Fix typo in /etc/init/pollen.conf

[Stable Fix]

Fix typo in /etc/init/pollen.conf. Note conffile change = potential conffile prompt, but I don't think that's a problem here.

[Regression Potential]

If there is a regression it will be in the behaviour of stopping and starting the service. Canonical IS is the only known user of pollen and are active on this bug. Other unknown users may receive a conffile prompt if they have worked around the issue, but in any case I don't see how this fix would regress behaviour.

[Original Description]

ubuntu@keeton:~$ lsb_release -rc
Release: 14.04
Codename: trusty
ubuntu@keeton:~$ dpkg-query -W pollen
pollen 4.11-0ubuntu1
ubuntu@keeton:~$ _

pollen does not start on boot, due to an error in the upstart config:

ubuntu@keeton:~$ grep start /etc/init/pollen.conf
start on start on runlevel [2345]
stop on start on runlevel [!2345]
        # Ensure our device exists, and is a character device, before starting our server
ubuntu@keeton:~$ _

Deleting the second "start on" in each line seems to fix this.

See original description
Revision history for this message
Robie Basak (racb) wrote :

Thanks. I can see this in 4.11-0ubuntu1 in Trusty and a slightly changed but similar typo in 4.18-0ubuntu1 in Wily.

Changed in pollen (Ubuntu):
status: New → Triaged
importance: Undecided → High
Changed in pollen (Ubuntu Trusty):
status: New → Triaged
importance: Undecided → High
tags: added: bitesize
Revision history for this message
Dustin Kirkland  (kirkland) wrote :

Uploaded to wily, as well as backports in ppa:pollen/ppa.

Changed in pollen (Ubuntu):
status: Triaged → Fix Committed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package pollen - 4.20-0ubuntu1

---------------
pollen (4.20-0ubuntu1) wily; urgency=medium

  * debian/pollen.upstart: LP: #1505473
    - remove typo in the upstart config which was preventing the service from starting
  * rebuild the packages for upload

 -- Dustin Kirkland <email address hidden> Tue, 13 Oct 2015 10:21:15 -0700

Changed in pollen (Ubuntu):
status: Fix Committed → Fix Released
Revision history for this message
Robie Basak (racb) wrote :

No need to fix Trusty as we don't think anyone is impacted. If this is incorrect then we can reopen.

Changed in pollen (Ubuntu Trusty):
status: Triaged → Won't Fix
Revision history for this message
Jacek Nykis (jacekn) wrote :

I verified the package and the problem is definitely there so anybody running private (or public) pollen server on trusty will be affected.

Changed in pollen (Ubuntu Trusty):
status: Won't Fix → Triaged
Revision history for this message
Robie Basak (racb) wrote :

@Jacek,

Right, but who actually needs this fixed? Do you need this fixed? If yes then Triaged is fine. If not then let's leave it Won't Fix until somebody actually comes forward. No point in doing an SRU that nobody will use.

Changed in pollen (Ubuntu Trusty):
status: Triaged → Won't Fix
Revision history for this message
Robie Basak (racb) wrote :

I'm told that Canonical IS would like this bug fixed so they don't have to use a workaround, so we'll do that.

Changed in pollen (Ubuntu Trusty):
status: Won't Fix → Triaged
Robie Basak (racb)
description: updated
Changed in pollen (Ubuntu Trusty):
status: Triaged → In Progress
Revision history for this message
Chris J Arges (arges) wrote : Please test proposed package

Hello Paul, or anyone else affected,

Accepted pollen into trusty-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/pollen/4.11-0ubuntu1.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

Changed in pollen (Ubuntu Trusty):
status: In Progress → Fix Committed
tags: added: verification-needed
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote : [pollen/trusty] verification still needed

The fix for this bug has been awaiting testing feedback in the -proposed repository for trusty for more than 90 days. Please test this fix and update the bug appropriately with the results. In the event that the fix for this bug is still not verified 15 days from now, the package will be removed from the -proposed repository.

tags: added: removal-candidate
Revision history for this message
Jacek Nykis (jacekn) wrote :

I tested using -proposed and I can confirm that version 4.11-0ubuntu1.1 fixed the problem.

tags: added: verification-done
removed: verification-needed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package pollen - 4.11-0ubuntu1.1

---------------
pollen (4.11-0ubuntu1.1) trusty; urgency=medium

  * Fix typos in upstart script which were preventing the service from
    starting (LP: #1505473).

 -- Robie Basak <email address hidden> Fri, 06 Nov 2015 08:43:03 +0000

Changed in pollen (Ubuntu Trusty):
status: Fix Committed → Fix Released
Revision history for this message
Chris J Arges (arges) wrote : Update Released

The verification of the Stable Release Update for pollen has completed successfully and the package has now been released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regressions.

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