Ubuntu
unity8 package

Installation of Apps not functioning

Bug #1368246 reported by James Mulholland
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
packagekit (Ubuntu)
Fix Released
Critical
Colin Watson
unity-scope-click (Ubuntu)
Invalid
Critical
Unassigned
unity8 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Current behaviour (version r237)

1. Go to app store.

2. Select 'Flappy Bird' or 'XKCD Viewer'

3. Tap 'Install'

4. Watch progress bar fill to 100%

5. App install process ends here, progress remains at 100%

6. After some time (approx. 30 seconds) App info page refreshes and comes back blank (all content other than title area and background gone)

7. On navigating back it becomes apparent that App does not appear to have been installed and doesn't show up in Apps Scope.

Expected behaviour:

1. Go to app store.

2. Select 'Flappy Bird' or 'XKCD Viewer'

3. Tap 'Install'

4. Watch progress bar fill to 100%

5. Install button switches back from progress bar to a button reading "uninstall"

6. App info updates to reflect that the App is now installed.

7. On returning to the Apps Scope newly installed App can be seen.

Tags: avengers
Revision history for this message
Michał Sawicz (saviq) wrote :

To anyone that experiences this, please check for .crash files, the 30s delay suggests a unity-scope-click crash.

This might be related to bug #1368243.

Changed in unity8 (Ubuntu):
status: New → Incomplete
Alejandro J. Cura (alecu)
Changed in unity-scope-click (Ubuntu):
status: New → Confirmed
status: Confirmed → Triaged
importance: Undecided → Critical
Revision history for this message
Alejandro J. Cura (alecu) wrote :

The click scope is using pkcon to install and uninstall the apps, and this seems to be what's broken on #237:

phablet@ubuntu-phablet:~$ pkcon install-local /tmp/com.ubuntu.developer.thiebaud2001.aeroport-de-paris_0.1_all.click ; echo $?
Failed to contact PackageKit: Error calling StartServiceByName for org.freedesktop.PackageKit: GDBus.Error:org.freedesktop.DBus.Error.TimedOut: Activation of org.freedesktop.PackageKit timed out
0
phablet@ubuntu-phablet:~$ pkcon -p remove "com.ubuntu.developer.webapps.webapp-amazon;1.0.9;all;local:click"; echo $?
Failed to contact PackageKit: Error calling StartServiceByName for org.freedesktop.PackageKit: GDBus.Error:org.freedesktop.DBus.Error.TimedOut: Activation of org.freedesktop.PackageKit timed out
0

Changed in unity8 (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
Alejandro J. Cura (alecu) wrote :

packagekitd seems to be the one failing:

phablet@ubuntu-phablet:~$ /usr/lib/packagekit/packagekitd
Failed to load the backend: opening module aptcc failed : /usr/lib/arm-linux-gnueabihf/packagekit-backend/libpk_backend_aptcc.so: undefined symbol: forkpty
phablet@ubuntu-phablet:~$

Changed in unity-scope-click (Ubuntu):
status: Triaged → Invalid
Alejandro J. Cura (alecu)
Changed in packagekit (Ubuntu):
importance: Undecided → Critical
Colin Watson (cjwatson)
Changed in packagekit (Ubuntu):
assignee: nobody → Colin Watson (cjwatson)
status: New → In Progress
Colin Watson (cjwatson)
Changed in packagekit (Ubuntu):
status: In Progress → Fix Committed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package packagekit - 0.8.17-4ubuntu3

---------------
packagekit (0.8.17-4ubuntu3) utopic; urgency=medium

  * Link aptcc against -lutil for forkpty (LP: #1368246).
 -- Colin Watson <email address hidden> Thu, 11 Sep 2014 18:06:34 +0100

Changed in packagekit (Ubuntu):
status: Fix Committed → Fix Released
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