Ubuntu
ubuntu-system-settings package

Update downloading incorrectly presented as "Installing"

Bug #1312587 reported by Matthew Paul Thomas
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-system-settings (Ubuntu)
Fix Released
Critical
Ken VanDine

Bug Description

1. Set updates to download automatically, if they aren't already.
2. Navigate to System Settings > "Updates" while it is downloading a system update.

What you see: A progress bar and the word "Installing".
https://launchpadlibrarian.net/175427937/phone-update-downloadin.jpg

What you should see: No progress bar and no word "Installing".

<https://wiki.ubuntu.com/SoftwareUpdates#presenting-mobile>: "Whenever an update is downloading automatically, the presentation should be exactly the same, except that the size should be preceded by the amount downloaded, updated every second: for example “3.1 MB of 6.5 MB”."

See original description

Related branches

lp:~ken-vandine/ubuntu-system-settings/update_progress
Diego Sarmentero (community): Approve
PS Jenkins bot: Approve (continuous-integration)
Matthew Paul Thomas (community): Abstain (design)
Ubuntu Touch System Settings: Pending requested
Diff: 531 lines (+213/-122)
5 files modified
plugins/system-update/PageComponent.qml (+166/-120)
plugins/system-update/system_update.cpp (+2/-0)
plugins/system-update/system_update.h (+1/-0)
plugins/system-update/update_manager.cpp (+40/-2)
plugins/system-update/update_manager.h (+4/-0)
lp:ubuntu/utopic-proposed/ubuntu-system-settings
Matthew Paul Thomas (mpt)
description: updated
Revision history for this message
Iain Lane (laney) wrote :

So you are saying that downloads which were started automatically shouldn't have a progress bar? That seems a bit odd to me - what's the reason for that?

What about if you start a download, leave the screen and return to it later on before the download has finished completing?

Revision history for this message
Matthew Paul Thomas (mpt) wrote :

The reason an automatic download shouldn't have status text and a progress bar is precisely that it is automatic -- it is not something that you asked for or are waiting for.

Whether you go away from the screen and come back to it should make no difference. If the download is manual it should have status text and a progress bar; if it is automatic it shouldn't.

It's possible that you would happen to visit the Updates screen while an app update is downloading automatically, and tap "Update" before the automatic download has finished. In that case it starts being something you are waiting for -- it falls under the "or (for a non-system update) installing" category in the spec. So in that case it should gain status text and a progress bar that is already partly-filled.

Matthew Paul Thomas (mpt)
description: updated
Sebastien Bacher (seb128)
Changed in ubuntu-system-settings (Ubuntu):
importance: Undecided → Low
status: New → Confirmed
tags: added: updates
Alexander Sack (asac)
tags: added: rtm14
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

bumping priority per feedback, need the updates experience to be smooth and inspire confidence

Changed in ubuntu-system-settings (Ubuntu):
assignee: nobody → Ken VanDine (ken-vandine)
importance: Low → Critical
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

One symptom to chase is related where the progress bar is stuck on 0 the the install dialog pops up

Ensure background downloading is working as designed

Ken VanDine (ken-vandine)
Changed in ubuntu-system-settings (Ubuntu):
status: Confirmed → In Progress
Pat McGowan (pat-mcgowan)
tags: added: touch-2014-09-25
Pat McGowan (pat-mcgowan)
tags: added: touch-2014-10-02
removed: touch-2014-09-25
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package ubuntu-system-settings - 0.3+14.10.20141001-0ubuntu1

---------------
ubuntu-system-settings (0.3+14.10.20141001-0ubuntu1) utopic; urgency=low

  [ Ken VanDine ]
  * Fixed handling of the Downloading/Installing label based on actual
    state. . Forward updateProgress signals for system updates. Layout
    fixes (LP: #1312587)
  * Use new splash screen (LP: #1376242)
  * Improved tracking download states
  * Use new target_build_number from system-image-dbus to determine
    visibility of the update notification (LP: #1355803)

  [ CI bot ]
  * Resync trunk
 -- Ubuntu daily release <email address hidden> Wed, 01 Oct 2014 16:01:54 +0000

Changed in ubuntu-system-settings (Ubuntu):
status: In Progress → Fix Released
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