[Greeter] Lock screen whines that "No data sources available" on first use

Bug #1286276 reported by Matthew Paul Thomas
32
This bug affects 7 people
Affects Status Importance Assigned to Milestone
Ubuntu UX
Won't Fix
Medium
Grazina
libusermetrics (Ubuntu)
Fix Released
Undecided
Unassigned
unity8 (Ubuntu)
Won't Fix
Medium
Unassigned

Bug Description

Ubuntu 14.04 r188, Ubuntu 14.10 r203

1. Flash the phone.
2. Lock the phone.
3. Wake up the phone.

What you see: "No data sources available"

What you should see: Something less miserable.

As someone who's just started using the phone, I probably have no idea that the lock screen tries to show me statistics of my usage or whatever. And even if I do know, I probably don't care. Why, then, is the phone complaining to me about its failure? What am I supposed to do about it?

A simple solution would be to show no text at all in this situation.

This is not a duplicate of bug 1339002, because stats on the welcome screen are on by default. However, fixing that bug might fix this bug too.

- Design comment -
  05/08/2015

It can't be fixed as a single bug. The desired resolution and specs will be updated as soon as they are available. https://canonical.leankit.com/Boards/View/109386535/113890502

Related branches

Revision history for this message
Michał Sawicz (saviq) wrote :

Adding libusermetrics that's the source of that data. With the new system in-the-works we should avoid that indeed.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in libusermetrics (Ubuntu):
status: New → Confirmed
Changed in unity8 (Ubuntu):
status: New → Confirmed
description: updated
kevin gunn (kgunn72)
Changed in unity8 (Ubuntu):
importance: Undecided → Medium
description: updated
Revision history for this message
Alan Bell (alanbell) wrote :

I did waste 10 minutes or so eagerly hunting around for data sources to enable due to this message. It sounds like a call to action, "you should totally enable some data sources to see awesome stuff here" but it isn't. It should say nothing, or something that gives you a clue as to what you are expected to do about it.

summary: - Lock screen whines that "No data sources available" on first use
+ [Greeter] Lock screen whines that "No data sources available" on first
+ use
Changed in ubuntu-ux:
assignee: nobody → Olga Kemmet (olga-kemmet)
importance: Undecided → Medium
status: New → Triaged
Revision history for this message
Albert Astals Cid (aacid) wrote :

unity8 waiting for design -> Incomplete

Changed in unity8 (Ubuntu):
status: Confirmed → Incomplete
Changed in ubuntu-ux:
assignee: Olga Kemmet (olga-kemmet) → Benjamin Keyser (bjkeyser)
Changed in ubuntu-ux:
assignee: Benjamin Keyser (bjkeyser) → Grazina (boroskograzina)
Revision history for this message
Grazina (boroskograzina) wrote :

- Design comment -
  05/08/2015

It can't be fixed as a single bug. The desired resolution and specs will be updated as soon as they are available. https://canonical.leankit.com/Boards/View/109386535/113890502

description: updated
Changed in ubuntu-ux:
status: Triaged → Won't Fix
Changed in unity8 (Ubuntu):
status: Incomplete → Won't Fix
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

I've attached a branch that does, I think, fix this as a single bug. It changes one line of code, plus three three lines of unit tests.

Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package libusermetrics - 1.1.1+15.10.20150915-0ubuntu1

---------------
libusermetrics (1.1.1+15.10.20150915-0ubuntu1) wily; urgency=medium

  [ CI Train Bot ]
  * New rebuild forced.

  [ Matthew Paul Thomas ]
  * Fixes bug 1286276 (Lock screen whines that "No data sources
    available" on first use), simply by changing that string to "".
    First use is just the most obvious situation where this happens.
    There is never a situation where it would be appropriate to say "No
    data sources available" to someone who has bought your phone. (LP:
    #1286276)

 -- Sebastien Bacher <email address hidden> Tue, 15 Sep 2015 07:31:50 +0000

Changed in libusermetrics (Ubuntu):
status: Confirmed → Fix Released
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.