What Nick says is that whatever text we get in the UI should be correct already, if lp:telephony-service is the thing feeding those messages, yes, the code should be there so we get the text correctly marked up for display already.
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What Nick says is that whatever text we get in the UI should be correct already, if lp:telephony-service is the thing feeding those messages, yes, the code should be there so we get the text correctly marked up for display already.