Comment 7 for bug 405943

Revision history for this message
Alberto Milone (albertomilone) wrote :

@Marc

Please follow these steps so that I can see what's happening:

1. Enable the "universe" repository and refresh your packages list.

2. Download and install the deb package of "synaptics-report" (which works on hardy, jaunty and karmic) from this PPA: https://launchpad.net/~albertomilone/+archive/ppa

3. Press CTRL-ALT-F1 to go to the 1st terminal (you'll see only the command line) and log in.

4. Type the following command:

sudo synaptics-report

and follow the instructions which the program will give you.

5. Press ALT-F7 to go back to your desktop environment

6. Look for the synaptics_report.log file in the same directory in which you executed the synaptics-report command (usually your home directory) and attach the file.