Hi Ken, as discussed in #desktop.
There isn't enough to act on in the bug yet.
The logs have nothing to further analyze, trying to reproduce in various ways fails, ...
What we got in the chat discussion was
```
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 1903, in wrapper
return func(*args, **kwargs)
File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 2016, in main
return_value = args.action(args, cfg=cfg)
File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 1708, in action_status
output = ua_status.format_tabular(status)
File "/usr/lib/python3/dist-packages/uaclient/status.py", line 659, in format_tabular
pairs.append(("Valid until", format_expires(status["expires"])))
File "/usr/lib/python3/dist-packages/uaclient/status.py", line 574, in format_expires
return expires.strftime("%c %Z")
AttributeError: 'NoneType' object has no attribute 'strftime'
```
And
```
Retrying 2 more times.
2023-02-03 11:06:35,238 - system.py:(505) [DEBUG]: Failed running command '/snap/bin/canonical-livepatch status' [exit(1)]. Message: error executing status: livepatchd error: The platform Ubuntu 22.10 is not supported. exiting.
Retrying 1 more times.
2023-02-03 11:06:36,375 - livepatch.py:(298) [DEBUG]: Livepatch not enabled. Failed running command '/snap/bin/canonical-livepatch status' [exit(1)]. Message: error executing status: livepatchd error: The platform Ubuntu 22.10 is not supported. exiting.
2023-02-03 11:06:36,376 - system.py:(355) [DEBUG]: Reading file: /var/lib/ubuntu-advantage/notices.json
2023-02-03 11:06:36,376 - files.py:(56) [DEBUG]: File does not exist: /var/lib/ubuntu-advantage/notices.json
2023-02-03 11:06:36,377 - system.py:(381) [DEBUG]: Writing file /var/lib/ubuntu-advantage/status.json atomically via tempfile /var/lib/ubuntu-advantage/tmpe37cl4pm
2023-02-03 11:06:36,377 - system.py:(355) [DEBUG]: Reading file: /var/lib/ubuntu-advantage/notices.json
2023-02-03 11:06:36,377 - files.py:(56) [DEBUG]: File does not exist: /var/lib/ubuntu-advantage/notices.json
```
Hi Ken, as discussed in #desktop.
There isn't enough to act on in the bug yet.
The logs have nothing to further analyze, trying to reproduce in various ways fails, ...
What we got in the chat discussion was
``` python3/ dist-packages/ uaclient/ cli.py" , line 1903, in wrapper python3/ dist-packages/ uaclient/ cli.py" , line 2016, in main python3/ dist-packages/ uaclient/ cli.py" , line 1708, in action_status format_ tabular( status) python3/ dist-packages/ uaclient/ status. py", line 659, in format_tabular append( ("Valid until", format_ expires( status[ "expires" ]))) python3/ dist-packages/ uaclient/ status. py", line 574, in format_expires strftime( "%c %Z")
Traceback (most recent call last):
File "/usr/lib/
return func(*args, **kwargs)
File "/usr/lib/
return_value = args.action(args, cfg=cfg)
File "/usr/lib/
output = ua_status.
File "/usr/lib/
pairs.
File "/usr/lib/
return expires.
AttributeError: 'NoneType' object has no attribute 'strftime'
```
And
``` bin/canonical- livepatch status' [exit(1)]. Message: error executing status: livepatchd error: The platform Ubuntu 22.10 is not supported. exiting. bin/canonical- livepatch status' [exit(1)]. Message: error executing status: livepatchd error: The platform Ubuntu 22.10 is not supported. exiting.
Retrying 2 more times.
2023-02-03 11:06:35,238 - system.py:(505) [DEBUG]: Failed running command '/snap/
Retrying 1 more times.
2023-02-03 11:06:36,375 - livepatch.py:(298) [DEBUG]: Livepatch not enabled. Failed running command '/snap/
2023-02-03 11:06:36,376 - system.py:(355) [DEBUG]: Reading file: /var/lib/ ubuntu- advantage/ notices. json ubuntu- advantage/ notices. json ubuntu- advantage/ status. json atomically via tempfile /var/lib/ ubuntu- advantage/ tmpe37cl4pm ubuntu- advantage/ notices. json ubuntu- advantage/ notices. json
2023-02-03 11:06:36,376 - files.py:(56) [DEBUG]: File does not exist: /var/lib/
2023-02-03 11:06:36,377 - system.py:(381) [DEBUG]: Writing file /var/lib/
2023-02-03 11:06:36,377 - system.py:(355) [DEBUG]: Reading file: /var/lib/
2023-02-03 11:06:36,377 - files.py:(56) [DEBUG]: File does not exist: /var/lib/
```