Comment 250 for bug 1728012

Hi Phil,

Łukasz will probably not see your question. But this fix is about Ubuntu 18.04, and no, the "Pre-released updates" option does not need to be checked - the "Recommended updates" option in the "Updates" tab is sufficient (and that one is checked by default).

To confirm that you got the fix you can open a terminal window and run this command:

dpkg-query -W libsane1 libsane-common sane-utils

The version you should have is 1.0.27-1~experimental3ubuntu2.1

Also, please note that there are multiple possible reasons why your scanner refuses to scan. This fix addresses one particular issue which was a regression compared to Ubuntu 16.04.

To get help with your particular problem, please use e.g. Ask Ubuntu or some other support resource as mentioned here:

https://ubuntu.com/support/community-support

This is a bug report intended to report, investigate and keep track of bugs. It's not a support channel.