Christopher, you have misunderstood. I have explained that Liz is not just some random other person who is affected, but is our colleague. We work together. I regret that the appearance you're giving is that you're embarrassed that the bug has gone ignored for two years, and you're trying to find a way to close it. That's not reasonable. This is one and the same report, from our team to you, and you need to be willing to deal with the fact that we there will be changes in who is responsible on our side when things go unaddressed for years.
Christopher, you have misunderstood. I have explained that Liz is not just some random other person who is affected, but is our colleague. We work together. I regret that the appearance you're giving is that you're embarrassed that the bug has gone ignored for two years, and you're trying to find a way to close it. That's not reasonable. This is one and the same report, from our team to you, and you need to be willing to deal with the fact that we there will be changes in who is responsible on our side when things go unaddressed for years.