Ubuntu
mutter package

  1. Bug #1872870
  2. Comment #20

Comment 20 for bug 1872870

Revision history for this message
Chris Guiver (guiverc) wrote : Re: Ubuntu 20.04 latest update mouse pointer leaves square trails on desktop

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures.

At a minimum, we need:

1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected.
3. The behavior you actually encountered (in as much detail as possible).

Yes I acknowledge you've attempted to by adding gif & video evidence, however the bug has been reported on a package that was created 2019-October-18 and has received no updates since then, so what 'update' are you referring to? More specific details are needed.

It's very likely you've filed against an incorrect package, however too few details exist in the initial bug report for the issue to be identified, as what the 'update' was will be key.

Thank you!