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  1. Bug #901215
  2. Comment #32

Comment 32 for bug 901215

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Andrew Yurkov (dirigabel) wrote : Re: [Bug 901215] Re: Can not mount Hitachi Mobile Pro TOURO hard drive by USB

2012/5/22 Ming Lei <email address hidden>

> Hi Andrew,
>
> On Tue, May 22, 2012 at 1:44 AM, Andrew Yurkov
> <email address hidden> wrote:
> > So now I can view some files from console (watching videos via mplayer).
> > But opening nautilus in /media/LaCie gives me errors - after it I can't
> use
> > the device.
> >
> >
> > dmesg now gives such output:
> >
> > [ 1631.156246] usb 2-2: new high-speed USB device number 4 using ehci_hcd
>
> As I said, your problem may be different with this report, since you
> connect
> your HD. into USB 2.0 port.
>
> > [ 1631.290909] scsi6 : uas
> > [ 1631.501702] scsi 6:0:0:0: Direct-Access LaCie Rugged FW USB3
> > 1081 PQ: 0 ANSI: 4
> > [ 1631.502911] sd 6:0:0:0: Attached scsi generic sg1 type 0
> > [ 1631.506169] sd 6:0:0:0: [sdb] 1953525153 512-byte logical blocks:
> (1.00
> > TB/931 GiB)
> > [ 1631.506524] sd 6:0:0:0: [sdb] Write Protect is off
> > [ 1631.506533] sd 6:0:0:0: [sdb] Mode Sense: 47 00 10 08
> > [ 1631.506748] sd 6:0:0:0: uas_sense_old: urb length 26 disagrees with IU
> > sense data length 510, using 18 bytes of sense data
> > [ 1631.506789] sd 6:0:0:0: [sdb] Cache data unavailable
> > [ 1631.506796] sd 6:0:0:0: [sdb] Assuming drive cache: write through
> > [ 1631.509252] sd 6:0:0:0: uas_sense_old: urb length 26 disagrees with IU
> > sense data length 510, using 18 bytes of sense data
> > [ 1631.509289] sd 6:0:0:0: [sdb] Cache data unavailable
> > [ 1631.509296] sd 6:0:0:0: [sdb] Assuming drive cache: write through
> > [ 1631.557445] sdb: sdb1
> > [ 1631.558870] sd 6:0:0:0: uas_sense_old: urb length 26 disagrees with IU
> > sense data length 510, using 18 bytes of sense data
> > [ 1631.558906] sd 6:0:0:0: [sdb] Cache data unavailable
> > [ 1631.558910] sd 6:0:0:0: [sdb] Assuming drive cache: write through
> > [ 1631.558915] sd 6:0:0:0: [sdb] Attached SCSI disk
> > [ 1631.561003] sd 6:0:0:0: uas_sense_old: urb length 26 disagrees with IU
> > sense data length 510, using 18 bytes of sense data
> > [ 1631.688384] sd 6:0:0:0: uas_sense_old: urb length 26 disagrees with IU
> > sense data length 510, using 18 bytes of sense data
> > [ 4351.840090] sd 6:0:0:0: uas_eh_abort_handler tag 0
>
>

> It indicates that your problem is triggered after 2720 seconds, so it is
> surely
> different with this report.
>

My problem is triggered immediately after I've opened Nautilus - in this
case I've opened it after 2720 seconds.

> Suggest you to open a new bug entry to trace the bug.
>

>
> > [ 4351.840097] sd 6:0:0:0: uas_eh_abort_handler tag 1
> > [ 4351.840105] sd 6:0:0:0: uas_eh_device_reset_handler tag 0
> > [ 4351.840111] sd 6:0:0:0: uas_eh_target_reset_handler tag 0
> > [ 4351.840115] sd 6:0:0:0: uas_eh_bus_reset_handler tag 1
> > [ 4351.844171] usb 2-2: URB BAD STATUS -71
> > [ 4351.952275] usb 2-2: reset high-speed USB device number 4 using
> ehci_hcd
> > [ 4352.085576] sd 6:0:0:0: Device offlined - not ready after error
> recovery
> > [ 4352.085583] sd 6:0:0:0: Device offlined - not ready after error
> recovery
> > [ 4352.085598] sd 6:0:0:0: [sdb] Unhandled error code
> > [ 4352.085602] sd 6:0:0:0: [sdb] Result: hostbyte=DID_OK
> > driverbyte=DRIVER_TIMEOUT
> > [ 4352.085609] sd 6:0:0:0: [sdb] CDB: Read(10): 28 00 26 4b de 00 00 00
> 08
> > 00
> > [ 4352.085626] end_request: I/O error, dev sdb, sector 642506240
> > [ 4352.085633] quiet_error: 24 callbacks suppressed
> > [ 4352.085638] Buffer I/O error on device sdb1, logical block 80313024
> > [ 4352.085671] sd 6:0:0:0: [sdb] Unhandled error code
> > [ 4352.085675] sd 6:0:0:0: [sdb] Result: hostbyte=DID_OK
> > driverbyte=DRIVER_TIMEOUT
> > [ 4352.085681] sd 6:0:0:0: [sdb] CDB: Read(10): 28 00 00 03 4b b8 00 00
> f8
> > 00
> > [ 4352.085696] end_request: I/O error, dev sdb, sector 215992
> > [ 4352.085702] sd 6:0:0:0: rejecting I/O to offline device
> > [ 4352.085706] Buffer I/O error on device sdb1, logical block 26743
> > [ 4352.085711] Buffer I/O error on device sdb1, logical block 26744
> > [ 4352.085717] Buffer I/O error on device sdb1, logical block 26745
> > [ 4352.085722] Buffer I/O error on device sdb1, logical block 26746
> > [ 4352.085727] Buffer I/O error on device sdb1, logical block 26747
> > [ 4352.085732] Buffer I/O error on device sdb1, logical block 26748
> > [ 4352.085742] Buffer I/O error on device sdb1, logical block 26749
> > [ 4352.085746] Buffer I/O error on device sdb1, logical block 26750
> > [ 4352.085749] Buffer I/O error on device sdb1, logical block 26751
> > [ 4352.575015] sd 6:0:0:0: rejecting I/O to offline device
> > [ 4352.575039] sd 6:0:0:0: rejecting I/O to offline device
> > [ 4352.620746] sd 6:0:0:0: rejecting I/O to offline device
> >
> >
> > uname -a:
> >
> > Linux r2d2 3.2.0-24-generic #38-Ubuntu SMP Tue May 1 16:18:50 UTC 2012
> > x86_64 x86_64 x86_64 GNU/Linux
>
> Thanks,
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (875523).
> https://bugs.launchpad.net/bugs/901215
>
> Title:
> Can not mount Hitachi Mobile Pro TOURO hard drive by USB
>
> Status in “linux” package in Ubuntu:
> Fix Released
> Status in “linux” source package in Oneiric:
> Fix Committed
> Status in “linux” source package in Precise:
> Fix Released
>
> Bug description:
> [ 403.591714] usbcore: registered new interface driver usbhid
> [ 403.591726] usbhid: USB HID core driver
> [ 513.528168] usb 3-2: USB disconnect, device number 2
> [ 1780.352088] usb 1-4: new high speed USB device number 5 using ehci_hcd
> [ 1780.495826] scsi4 : uas
>
> Below is the message get from "dmesg":
>
> [ 1784.252411] scsi 4:0:0:0: Direct-Access Hitachi Touro Mobile Pro
> A0D0 PQ: 0 ANSI: 4
> [ 1791.010123] scsi 4:0:0:0: uas_eh_abort_handler tag 0
> [ 1791.010143] scsi 4:0:0:0: uas_eh_device_reset_handler tag 0
> [ 1791.010155] scsi 4:0:0:0: uas_eh_target_reset_handler tag 0
> [ 1791.010164] scsi 4:0:0:0: uas_eh_bus_reset_handler tag 0
> [ 1791.120379] usb 1-4: reset high speed USB device number 5 using
> ehci_hcd
> [ 1791.253692] scsi 4:0:0:0: Device offlined - not ready after error
> recovery
> [ 1791.253761] scsi 4:0:0:0: rejecting I/O to offline device
> [ 1791.253785] scsi 4:0:0:0: rejecting I/O to offline device
> [ 1791.255566] scsi 4:0:0:1: Enclosure Hitachi SES
> A0D0 PQ: 0 ANSI: 4
> [ 1791.255778] scsi 4:0:0:2: uas_sense_old: urb length 26 disagrees with
> IU sense data length 510, using 18 bytes of sense data
> [ 1791.256623] sd 4:0:0:0: Attached scsi generic sg2 type 0
> [ 1791.256899] ses 4:0:0:1: Attached Enclosure device
> [ 1791.257112] ses 4:0:0:1: Attached scsi generic sg3 type 13
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.10
> Package: linux-image-3.0.0-13-generic 3.0.0-13.22
> ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6
> Uname: Linux 3.0.0-13-generic i686
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
> ApportVersion: 1.23-0ubuntu4
> Architecture: i386
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: bjl 1585 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 11'
> Mixer name : 'Analog Devices AD1981B'
> Components : 'AC97a:41445374'
> Controls : 26
> Simple ctrls : 18
> Card29.Amixer.info:
> Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30,
> fw unknown'
> Mixer name : 'ThinkPad EC (unknown)'
> Components : ''
> Controls : 2
> Simple ctrls : 1
> Card29.Amixer.values:
> Simple mixer control 'Console',0
> Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
> Playback channels: Mono
> Limits: Playback 0 - 14
> Mono: Playback 10 [71%] [off]
> Date: Wed Dec 7 21:10:19 2011
> GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
> HotplugNewDevices:
>
> HotplugNewMounts:
>
> MachineType: IBM 23733V1
> PccardctlIdent:
> Socket 0:
> no product info available
> Socket 1:
> no product info available
> PccardctlStatus:
> Socket 0:
> no card
> Socket 1:
> no card
> ProcEnviron:
> PATH=(custom, no user)
> LANG=zh_TW.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-13-generic
> root=UUID=8CEC3E27EC3E0C48 loop=/hostname/disks/root.disk ro quiet splash
> vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-3.0.0-13-generic N/A
> linux-backports-modules-3.0.0-13-generic N/A
> linux-firmware 1.60
> RfKill:
> 0: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> SourcePackage: linux
> Symptom: storage
> UdevMonitorLog:
> monitor will print the received events for:
> UDEV - the event which udev sends out after rule processing
> UdisksMonitorLog: Monitoring activity from the disks daemon. Press Ctrl+C
> to cancel.
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 06/25/2003
> dmi.bios.vendor: IBM
> dmi.bios.version: 1RET36WW (1.07 )
> dmi.board.name: 23733V1
> dmi.board.vendor: IBM
> dmi.board.version: Not Available
> dmi.chassis.asset.tag: No Asset Information
> dmi.chassis.type: 10
> dmi.chassis.vendor: IBM
> dmi.chassis.version: Not Available
> dmi.modalias:
> dmi:bvnIBM:bvr1RET36WW(1.07):bd06/25/2003:svnIBM:pn23733V1:pvrNotAvailable:rvnIBM:rn23733V1:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable:
> dmi.product.name: 23733V1
> dmi.product.version: Not Available
> dmi.sys.vendor: IBM
>
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