Comment 304 for bug 554172

Revision history for this message
Steve Langasek (vorlon) wrote : Re: [Bug 554172] Re: system services using "console output" not starting at boot

On Mon, Feb 14, 2011 at 03:13:57PM -0000, Mike Bianchi wrote:
> Please do whatever is necessary to open up a bug that addresses the
> long standing and still present condition of init scripts not being executed
> reliably.

No, we do not proxy create bug reports. The user /experiencing the problem/
should open a bug report. Bug reports are an important tool for developers
to have a dialogue with the user in order to isolate and resolve bugs. That
doesn't work if the user isn't part of that dialogue.

> For "Title" and "Description" I propose:

> Boot service starts are sometimes, randomly, unreliable.
> Execution of /etc/init/* and /etc/init.d/* boot scripts sometimes
> fail.

That is a generic title that only underscores the disconnect here. You are
starting from the assumption that there is some general bug in upstart that
causes boot scripts to be unreliable. There is no evidence of this. We
have in the past identified bugs that had such an effect, and those have
been fixed. For the vast majority of users, boot in Ubuntu is now reliable.

Any bug report about remaining boot problems should be *specific* in its
description of the problem. If there is a general bug, the developers can
extrapolate from the specific to the general. But if you can't give
specifics, it's not a bug report at all - it's a rumor.

> Bug #554172, Comment #295 2011-02-12
> "... in a fresh 10.10 install (both 32 and 64bit). init.d
> services are not always started. eg. hostapd and sabnzbdplus."

The author of comment #295 says he is not currently in a position to help us
debug this problem and that he will file a bug report if and when he is
able. Once again, there is no need to proxy creation of a report.

I understand that some people are still finding their boot unreliable. But
there is no evidence that it's related to *this* bug report, and these boot
reliability problems are not reproducible for any of the developers. We
want to help make Ubuntu more reliable for users but the first step in doing
that is for the affected users file bug reports for their specific issues
and *not* misuse this bug report for that purpose.