Comment 6 for bug 1017017

Revision history for this message
Richard Crossley (richardcrossley) wrote : Re: [Bug 1017017] Re: [SATELLITE P875, Realtek ID 280, Speaker, Internal] No sound at all

On Mon, 2012-06-25 at 17:51 +0000, David Henningsson wrote:

> I wish all bugs were this easy to fix :-)
>

I know that feeling, many thanks for being able to help.

Kindest Regards,

Richard Crossley.

On Mon, 2012-06-25 at 17:51 +0000, David Henningsson wrote:
> Thanks for your encouraging reply! I've sent my patch upstream with cc
> to stable, which means that in a month or two - hopefully - it will come
> through as a kernel update to 12.04. Until then, you can use the dkms
> package.
> I wish all bugs were this easy to fix :-)
>
> ** Changed in: linux (Ubuntu)
> Status: Incomplete => In Progress
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1017017
>
> Title:
> [SATELLITE P875, Realtek ID 280, Speaker, Internal] No sound at all
>
> Status in “linux” package in Ubuntu:
> In Progress
>
> Bug description:
> Hi,
>
> I purchased a new PC yesterday and had installed Ubuntu 12.04, 64 bit
> desktop on it. There is no sound at all from the speakers, but the
> head phone jack does provide sound, which is a shame because the
> internal speakers do sound quite good under Windows and would like
> them working in Ubuntu.
>
> How to reproduce:
>
> Search for the "Sound" program in Unity and execute
>
> The listed sound card should be:
> Output = Analogue Output (Buitin Audio)
>
> Ensure the output is not muted (check box is clear)
> Press the "Test Sound" button, which opens a new window with two "Test" buttons, for front left and front right.
> With the head phones connected, I can hear the voice say "Front Left" and "Front Right". Without the headphones connected, no sound.
>
> The sounds in the "Sound Effects" tab also work with the headphones
> connected, but not without, but I suppose that is to be expected.
>
> I have included details that may be relevant, please let me know if
> you need anything further, many thanks...
>
> Richard.
>
> richard@lhkg010ltp:~$ apt-cache policy alsa-base
> alsa-base:
> Installed: 1.0.25+dfsg-0ubuntu1
> Candidate: 1.0.25+dfsg-0ubuntu1
> Version table:
> *** 1.0.25+dfsg-0ubuntu1 0
> 500 http://gb.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
> 100 /var/lib/dpkg/status
> richard@lhkg010ltp:~$
>
> richard@lhkg010ltp:~$ apt-cache policy pulseaudio
> pulseaudio:
> Installed: 1:1.1-0ubuntu15.1
> Candidate: 1:1.1-0ubuntu15.1
> Version table:
> *** 1:1.1-0ubuntu15.1 0
> 500 http://gb.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
> 100 /var/lib/dpkg/status
> 1:1.1-0ubuntu15 0
> 500 http://gb.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
> richard@lhkg010ltp:~$
>
>
> Output from alsa-info.sh is attached.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 12.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu1
> ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
> Uname: Linux 3.2.0-23-generic x86_64
> NonfreeKernelModules: nvidia
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
> ApportVersion: 2.0.1-0ubuntu8
> Architecture: amd64
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: PCH [HDA Intel PCH], device 0: HDA Generic [HDA Generic]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: richard 1825 F.... pulseaudio
> Card0.Amixer.info:
> Card hw:0 'PCH'/'HDA Intel PCH at 0xda710000 irq 46'
> Mixer name : 'Intel PantherPoint HDMI'
> Components : 'HDA:10ec0280,1179fc1f,00100003 HDA:80862806,1179fc1f,00100000'
> Controls : 11
> Simple ctrls : 5
> Date: Sun Jun 24 01:59:16 2012
> InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
> PackageArchitecture: all
> ProcEnviron:
> LANGUAGE=en_GB:en
> PATH=(custom, no user)
> LANG=en_GB.UTF-8
> SHELL=/bin/bash
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
> Symptom_Card: Built-in Audio - HDA Intel PCH
> Symptom_DevicesInUse:
> 1825 richard F.... pulseaudio
> PID ACCESS COMMAND
> Symptom_Jack: Speaker, Internal
> Symptom_Type: No sound at all
> Title: [SATELLITE P875, Realtek ID 280, Speaker, Internal] No sound at all
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 04/20/2012
> dmi.bios.vendor: Insyde Corp.
> dmi.bios.version: 1.20
> dmi.board.name: Portable PC
> dmi.board.vendor: TOSHIBA
> dmi.board.version: MP
> dmi.chassis.asset.tag: No Asset Tag
> dmi.chassis.type: 10
> dmi.chassis.vendor: OEM Chassis Manufacturer
> dmi.chassis.version: OEM Chassis Version
> dmi.modalias: dmi:bvnInsydeCorp.:bvr1.20:bd04/20/2012:svnTOSHIBA:pnSATELLITEP875:pvrPSPLBE-01T00FEN:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
> dmi.product.name: SATELLITE P875
> dmi.product.version: PSPLBE-01T00FEN
> dmi.sys.vendor: TOSHIBA
>
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