Comment 27 for bug 1293569

Revision history for this message
Barry (barry-magicrd) wrote : Re: [Bug 1293569] Re: iwlwifi-7260-8.ucode causes network disconnections problems

Hi Emmanuel.

Original submitter here:

Unfortunately I haven't had time to try to capture packets during failure, but I'm open to doing that (hopefully today or tomorrow).

Here are the details for my AP:

Overview: This is one of the standard ATT Uverse Modems. No specific config changes (besides password), otherwise stock standard.
Manufacturer: Pace Plc
Model: 3800HGV-B
Software Version: 6.9.1.42-plus.tm
Wireless Mode: 802.11b/g
Auth Type: WPA-PSK (TKIP) and WPA2-PSK (AES)
DTIM Period: 1
Rate: 54Mbps

Others in thread who are affected, please post an overview of your AP so that a profile can be built.

Regards,
Barry

On May 6, 2014, at 12:00 PM, Emmanuel Grumbach <email address hidden> wrote:

> Daniel, if you don't have issues, this is not very useful...
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1293569
>
> Title:
> iwlwifi-7260-8.ucode causes network disconnections problems
>
> Status in “linux-firmware” package in Ubuntu:
> Confirmed
> Status in “linux-firmware” source package in Precise:
> Fix Committed
> Status in “linux-firmware” source package in Trusty:
> Fix Committed
>
> Bug description:
> Running 14.04 (beta) with Kernel 3.13.0-17-generic
>
> I've encountered a strange and reproducible error with the
> iwlwifi-7260-8.ucode firmware.
>
> This laptop is a Dell XPS 12 (haswell). With the -8 firmware, it will
> connect fine to wifi for 30 or 40 mins at a time, then will start
> dropping connections repeatedly. Even modprobe -r unloading and
> reloading doesn't fix the issue, only a reboot will temporarily solve
> it for 40 mins at a time.
>
> Moreover, here is what's strange, is during these episodes of
> disconnection it seems to affect the actual router (2Wire), as the
> other devices in the house will also start to have issues (very slow
> connections, limited range,etc). Once I reboot this laptop everything
> and all devices will return to normal.
>
> This issue has been fixed by me manually removing the -8 firware from
> /lib/firmware and letting the -7 firmware load instead. Since that has
> been done there has not been a single issue of this happening (now
> going on 4 days).
>
> let me know if there is any other information you would like me to
> provide.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: linux-firmware 1.126
> ProcVersionSignature: Ubuntu 3.13.0-17.37-generic 3.13.6
> Uname: Linux 3.13.0-17-generic x86_64
> ApportVersion: 2.13.3-0ubuntu1
> Architecture: amd64
> CurrentDesktop: Unity
> Date: Mon Mar 17 08:13:25 2014
> Dependencies:
>
> EcryptfsInUse: Yes
> InstallationDate: Installed on 2014-03-07 (9 days ago)
> InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140307)
> PackageArchitecture: all
> SourcePackage: linux-firmware
> UpgradeStatus: No upgrade log present (probably fresh install)
>
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