Comment 23 for bug 349996

Revision history for this message
Kevin McDermott (bigkevmcd) wrote :

Hi,

The Landscape team would like to apologise for the confusion that this bug has caused, and the bad experience users have had during their upgrades.

This bug was originally identified during the early releases of Karmic, but we didn't get a fix in place until the 10th of October 2009 - after the freeze for Ubuntu had occurred, essentially the bug was caused by the automated cron job that updates the landscape-sysinfo information continuing to run during the upgrade process, which failed because some of the libraries that it relied on were removed briefly during the actual upgrade routine.

The error that is reported is caused by the import of these libraries, and is trivial in nature, it just means that the cron job didn't complete once during the upgrade, unfortunately apport catches these errors and reports them as bugs (which we accept it is).

A fix has now been put in place which will hopefully avoid this problem in future, and this will make it into Ubuntu at the earliest possible opportunity.

Thanks,
The Landscape Team