Comment 10 for bug 132781

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Till Kamppeter (till-kamppeter) wrote :

Can you kill all instances of hpssd by doing

ps auxwww | grep hpssd | grep -v grep

and killing all listed processes using

sudo kill -9 <process ID>

The process ID is the first number (usually 3-5 digits) in each output line.

Then do

strace python /usr/share/hplip/hpssd.py > hpssd-strace.log 2>&1

and try to print (or start the hp-toolbox).

As soon as you get any failure attach the file hpssd-strace.log