Comment 2 for bug 1768627

Version 00.00 sounds like it might be safe mode.

Can you please rerun daemon in verbose mode?
/use/lib/fwupd/fwupd -v

And share output across a thunderbolt attempt?

On Wed, May 2, 2018, 13:50 Andrei Susanu <email address hidden> wrote:

> Public bug reported:
>
> Software & Updates keeps notifying me there is a new update available
> related to Thunderbolt NVM for Xps notebook 9360, from version 00.00 to
> version 21.00. See the attached screenshot.
>
> The updated is successfully installed via the interface or CLI, but
> after that the notification is displayed again.
>
> Here is the CLI install log:
>
> $ sudo fwupdmgr update
> No upgrades for XPS 13 9360 System Firmware, current is 0.2.6.2:
> 0.2.6.2=same, 0.2.5.1=older, 0.2.4.2=older
> Downloading 21.00 for XPS13 9360 Thunderbolt Controller...
> Updating 21.00 on XPS13 9360 Thunderbolt Controller...
> Decompressing… [***************************************]
> Authenticating… [***************************************]
> Restarting device… [***************************************]
>
> $ sudo fwupdmgr update
> No upgrades for XPS 13 9360 System Firmware, current is 0.2.6.2:
> 0.2.6.2=same, 0.2.5.1=older, 0.2.4.2=older
> No upgrades for XPS13 9360 Thunderbolt Controller, current is 21.00:
> 21.00=same
>
>
> Operating System
> Description: Ubuntu 18.04 LTS
> Release: 18.04
>
> Package Version
> apt-cache policy fwupd
> fwupd:
> Installed: 1.0.6-2
> Candidate: 1.0.6-2
> Version table:
> *** 1.0.6-2 500
> 500 http://archive.ubuntu.com/ubuntu bionic/main amd64 Packages
> 100 /var/lib/dpkg/status
>
> ** Affects: fwupd (Ubuntu)
> Importance: Undecided
> Status: New
>
>
> ** Tags: fwupdmgr
>
> ** Attachment added: "Screenshot with Softwared & Updates"
>
> https://bugs.launchpad.net/bugs/1768627/+attachment/5132347/+files/software.png
>
> ** Tags added: fwupdmgr
>
> --
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> https://bugs.launchpad.net/bugs/1768627
>
> Title:
> Update loop for Thunderbolt NVM for Xps notebook 9360. Installed
> version is not recognized (00.00)
>
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