Comment 21 for bug 256048

ubuntu is a distribution, it means we distribute free software code written by other people and try to integrate it to give a good user experience, upstream are the people writting the software. the ubuntu team is small and often the people triaging the bug on launchpad don't know the code concerned as well as upstream. in this case GNOME is using bugzilla.gnome.org and if you want to interact directly with the people writting the code you should comment on their bug tracker rather than on launchpad