Comment 12 for bug 1133794

Revision history for this message
Phill Whiteside (phillw) wrote : Re: [Bug 1133794] Re: Printer not detected by system-config-printer 1.3.11 in Lubuntu 13.04

As we have narrowed down the instances of when CUPS is and is not running,
I've asked one of our devs to take a look at the issue when he has time as
I suspect it not to be a 'printing' problem, but an installer problem.

Regards,

Phill.

On 30 April 2013 21:25, Finog <email address hidden> wrote:

> Ran "system-config-printer 1.3.12" on fresh install of Lubuntu 13.04
> amd64.
>
> system-config-printer dialog says "Printing service not available. Start
> the service on this computer or connect to another server."
>
> Pressing connect brings up a dialog box saying "CUPS server:
> <localhost>". Pressing connect here yields no joy.
>
> Running "sudo start cups" fixes the problem and clicking Connect gives
> joy. Afterwards, opening system-config-printer does not show the problem
> message any more.
>
> Expected that CUPS would either be running already OR that the dialog
> box would suggest a method for starting it.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1133794
>
> Title:
> Printer not detected by system-config-printer 1.3.11 in Lubuntu 13.04
>
> Status in “system-config-printer” package in Ubuntu:
> Incomplete
>
> Bug description:
> 1) Raring daily Lubuntu 13.04 i386
> 2) system-config-printer 1.3.11
> 3) I expected the printer to be detected without a cups error. The
> printer was not detected.
> 4)
> 1) When selecting Printer from the System Tools menu the
> Printers-localhost dialog box appears with the following message.
> 'Printing service not available. Start the service on this computer or
> connect to another server.'
> 2) After clicking the connect button once the 'Connect to CUPS server'
> box appears.
> 3) After clicking the connect button on this message box the Cups
> server error box appears with the following dialog.
> There was an error during the CUPS operation: 'failed to connect to
> server'.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 13.04
> Package: system-config-printer-gnome 1.3.11+20120807-0ubuntu13
> ProcVersionSignature: Ubuntu 3.8.0-7.15-generic 3.8.0
> Uname: Linux 3.8.0-7-generic i686
> ApportVersion: 2.8-0ubuntu4
> Architecture: i386
> CasperVersion: 1.330
> CurrentDmesg:
>
> Date: Wed Feb 27 01:04:06 2013
> ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
> InterpreterPath: /usr/bin/python2.7
> LiveMediaBuild: Lubuntu 13.04 "Raring Ringtail" - Alpha i386 (20130226)
> Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat:
> Transport endpoint is not connected
> MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
> MarkForUpload: True
> PackageArchitecture: all
> Papersize: a4
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: initrd=/ubninit file=/cdrom/preseed/username.seed
> boot=casper quiet splash -- persistent BOOT_IMAGE=/ubnkern
> SourcePackage: system-config-printer
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 08/04/2005
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 1024.001
> dmi.board.name: P4C800-E
> dmi.board.vendor: ASUSTeK Computer Inc.
> dmi.board.version: Rev 1.xx
> dmi.chassis.asset.tag: Asset-1234567890
> dmi.chassis.type: 3
> dmi.chassis.vendor: Chassis Manufacture
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr1024.001:bd08/04/2005:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASUSTeKComputerInc.:rnP4C800-E:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
> dmi.product.name: To Be Filled By O.E.M.
> dmi.product.version: To Be Filled By O.E.M.
> dmi.sys.vendor: To Be Filled By O.E.M.
>
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>
> https://bugs.launchpad.net/ubuntu/+source/system-config-printer/+bug/1133794/+subscriptions
>

--
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