Comment 13 for bug 1510570

Revision history for this message
Keith McClelland (zismylaptop) wrote : Re: BLE pairing fail

I have been working with a Microsoft Designer Mouse (also a BLA device). I went to AskUbuntu to try to find out why I could not use it with Ubuntu 15.10. [I have a Microsoft Surface Pro3 and am using a home-built kernel but the kernel does not seem to affect this problem.] I have followed the instructions in comment #9 and find that the mouse works...for 10 minutes. Apparently each use of the mouse resets a 10-minute watchdog timer and the mouse is disconnected if ever this timer expires.

It won't come back on its own. To reconnect it, you must "remove" the mouse using Blueman or the Gnome Bluetooth Manager (I use the former), search it out again, and set it up again. Usually this works the first time but sometimes you have to go through it again. Despite the fact that the mouse works it is reported as of type "unknown" or "All types."

I have attached a chunk of syslog showing the full cycle. I removed the old and reconnected it at 19:19. I used the mouse for about 4 minutes and then turned it upside down at 19:23. It disconnected 10 minutes later at 19:33. This sequence is repeatable and invariant.

Is this the right bug for this our should another be started?

Thanks,
Keith