Ubuntu Documentation

Comment 14 for bug 310331

Revision history for this message

Robert Donan (donanr) wrote on 2009-01-27: Re: Internet modem connection (dialup) in 8.10 intrepid invalid

#14

Dave;
I believe what happened is that I originally found an error in the documentation while seeking a way to be able to connect to the internet through my internal modem after upgrading to Intrepid from Hardy. I had taken my system to a different location where I could connect through a DSL connection to perform the upgrade and didn't realize that I had a problem until I returned home and tried to go on-line.
Fortunately, I was able to connect through a Windows machine and consulted the documentation associated with Intrepid. It was there that I discovered the discrepancy in the documentation which referred to the Network tab under System -> Administration (where I had configured my modem originally). Unfortunately, that feature had been removed.
Then, while searching for other ways to connect, I discovered that: 1) Intrepid would not save configuration data for my modem (a bug?)...I received an error that I didn't have authorization (a bug?); 2) I received an error trying to manually dial my ISP stating that my modem was improperly configured (a bug or catch 22?).
As a result, I submitted a software bug report. When I did so I provided background as to how I discovered the bug (as stated above) and what I had done when I attempted to work around it (futile attempt).
As I don't have a clue as to which program module was associated with the Network tab that existed in previous releases I wouldn't have recognized the code even if I were an expert programmer with the knoledge to fix it.
I just find it amazing that, contrary to the original intent of Ubuntu, the programming community has gone the way of RedHat, Suse, etc., and, other than providing an open system, has decided to abandon 40% of us in the United States of America and Canada, and between 60%-80% worldwide who don't have DSL or Cable Modem capability in favor of those living in urban and suburban America. In abandoning dial-up even those who are fortunate to be able to afford satellite downlink capability have been abandoned because they still need their dial-up modem as an up-link. Finnally, as I get off my soap box, for those of us in rural (85% of the land mass) America, and don't reside within15 miles of an Interstate, wireless is only sience fiction.
As a result of the problems (Bugs?) associated with Intrepid, I had to do a bare system reinstall of Hardy, cart my system 35 miles to a location where I was able to connect through a DSL odem to download and install all of the security updates and, then download and install all of the additional programs previously installed on my system as they do not available as bundled software on any of the distributions.

Dave;
I believe what happened is that I originally found an error in the documentation while seeking a way to be able to connect to the internet through my internal modem after upgrading to Intrepid from Hardy. I had taken my system to a different location where I could connect through a DSL connection to perform the upgrade and didn't realize that I had a problem until I returned home and tried to go on-line.
Fortunately, I was able to connect through a Windows machine and consulted the documentation associated with Intrepid. It was there that I discovered the discrepancy in the documentation which referred to the Network tab under System -> Administration (where I had configured my modem originally). Unfortunately, that feature had been removed.
Then, while searching for other ways to connect, I discovered that: 1) Intrepid would not save configuration data for my modem (a bug?)...I received an error that I didn't have authorization (a bug?); 2) I received an error trying to manually dial my ISP stating that my modem was improperly configured (a bug or catch 22?).
As a result, I submitted a software bug report. When I did so I provided background as to how I discovered the bug (as stated above) and what I had done when I attempted to work around it (futile attempt).
As I don't have a clue as to which program module was associated with the Network tab that existed in previous releases I wouldn't have recognized the code even if I were an expert programmer with the knoledge to fix it. 
I just find it amazing that, contrary to the original intent of Ubuntu, the programming community has gone the way of RedHat, Suse, etc., and, other than providing an open system, has decided to abandon 40% of us in the United States of America and Canada, and between 60%-80% worldwide who don't have DSL or Cable Modem capability in favor of those living in urban and suburban America. In abandoning dial-up even those who are fortunate to be able to afford satellite downlink capability have been abandoned because they still need their dial-up modem as an up-link. Finnally, as I get off my soap box, for those of us in rural (85% of the land mass) America, and don't reside within15 miles of an Interstate, wireless is only sience fiction. 
As a result of the problems (Bugs?) associated with Intrepid, I had to do a bare system reinstall of Hardy, cart my system 35 miles to a location where I was able to connect through a DSL odem to download and install all of the security updates and, then download and install all of the additional programs previously installed on my system as they do not available as bundled software on any of the distributions.