Comment 3 for bug 1876344

Attached.

On Fri, May 1, 2020 at 1:30 PM Damon Lynch <email address hidden> wrote:

> Please also include the configuration file found in the directory
> ~/.config/Rapid Photo Downloader/.
>
> See for more detail https://damonlynch.net/rapid/help.html
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1876344
>
> Title:
> Unable to generate thumbnails or download from PTP camera
>
> Status in Rapid Photo Downloader:
> New
>
> Bug description:
> Camera is detected and appears under devices. Files are listed in the
> main window but no thumbnails are generated. Status bar says
> generating thumbnails but never completes. If I click Download no
> files are downloaded. If I disable thumbnail generation, and then
> click Download, the status bar says Downloading but no files are
> downloaded.
>
> The camera model is Fujifilm X-H1. It is supported by gphoto2 and
> thumbnails/import work in other applications including digikam. GVFS
> is not running.
>
> Log file is attached.
>
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>