Comment 10 for bug 1876344

Attached.

On Sun, May 3, 2020 at 9:15 AM Damon Lynch <email address hidden> wrote:

> I have attached an unreleased version that contains an extra line of
> additional debugging information that could help determine what is going
> wrong with this particular camera.
>
> Please do this:
>
> Delete all the files in ~/.cache/rapid-photo-downloader/log
>
> Uninstall the Arch packaged Rapid Photo Downloader, but not its
> dependencies (very important).
>
> Install Python pip and Python wheel if they're not already installed
>
> Install the attached tar file (do not use sudo):
> python pip install --do-deps rapid-photo-downloader-0.9.24.tar.gz
>
> Ensure only the Fuji Fujifilm X-H1 is on the system (no other SD cards,
> cameras etc.)
>
> Run:
> ~/.local/bin/rapid-photo-downloader
>
> After the thumbnails fail to generate, from within the program run
> Report a Problem, and click save to create a tar file with the saved log
> and config files. Attach that tar file to this bug report.
>
> When you want to uninstall this version, use pip:
> pip uninstall rapid-photo-downloader
>
>
> ** Attachment added: "rapid-photo-downloader-0.9.24.tar.gz"
>
> https://bugs.launchpad.net/rapid/+bug/1876344/+attachment/5365715/+files/rapid-photo-downloader-0.9.24.tar.gz
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1876344
>
> Title:
> Unable to generate thumbnails or download from Fujifilm X-H1
>
> Status in Rapid Photo Downloader:
> Triaged
>
> Bug description:
> Camera is detected and appears under devices. Files are listed in the
> main window but no thumbnails are generated. Status bar says
> generating thumbnails but never completes. If I click Download no
> files are downloaded. If I disable thumbnail generation, and then
> click Download, the status bar says Downloading but no files are
> downloaded.
>
> The camera model is Fujifilm X-H1. It is supported by gphoto2 and
> thumbnails/import work in other applications including digikam. GVFS
> is not running.
>
> Log file is attached.
>
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>