Comment 3 for bug 890684

> 1.Open the file /etc/cups/cupsd.conf in write permissions.
> $su -c "vim /etc/cups/cupsd.conf"
> Change LogLevel warn to LogLevel debug and below that line add hpLogLevel 15.

Done.

> 2. Restart the cups
> $su -c "/etc/init.d/cups restart"

Done.

> 3. Empty the cups error_log file and syslog file
>
> su -c "cat /dev/null > /var/log/messages"
> su -c "cat /dev/null > /var/log/cups/error_log"

Done.

> 4. Print a test page.

Done.

> 5.Attach us the /var/log/messages and /var/log/cups/error_log file.

Done.

> 6. In /tmp folder you will find files with name starting with hpcups like, hpcupsfilterc_1.bmp, hpcupsfilterk_1. bmp,
> hpcups_jobX.out.
>
> Can you please attach those files too.

Done.