Comment 2 for bug 890684

Hi Jiri,

Thanks for reporting this bug here. Will look into it and get back to you on the same.
Can you please let us know in which version of Fedora you are able to see this bug. Post us the "hp-check -t" output

Also i would request you to provide some debug information.

Please follow the below steps to provide the same

1.Open the file /etc/cups/cupsd.conf in write permissions.
$su -c "vim /etc/cups/cupsd.conf"
 Change LogLevel warn to LogLevel debug and below that line add hpLogLevel 15.

2. Restart the cups
$su -c "/etc/init.d/cups restart"

3. Empty the cups error_log file and syslog file

su -c "cat /dev/null > /var/log/messages"
su -c "cat /dev/null > /var/log/cups/error_log"

4. Print a test page.

5.Attach us the /var/log/messages and /var/log/cups/error_log file.

6. In /tmp folder you will find files with name starting with hpcups like, hpcupsfilterc_1.bmp, hpcupsfilterk_1. bmp, hpcups_jobX.out.

Can you please attach those files too.

Let me know if you have any trouble in getting the logs.

Thanks & Regards,
Goutam Kodu