Comment 17 for bug 1324455

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Matthew Paul Thomas (mpt) wrote :

Steve, no-one disputes that auto-testing crashes are real crashes. But the purpose of any defect tracker is to help developers make best use of their time, and driving "the number of crashes in the lab down to zero" is not necessarily the best use of their time. Imagine that crash A is triggered by humans once a day on average, but by LRT once an hour on average, while crash B is hourly for humans and daily for LRT. If an engineer has time to fix one of those for a particular release, and errors.ubuntu.com leads them to fix A instead of B, it has failed.