update-manager fails to display an error message
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
update-manager (Ubuntu) |
Fix Released
|
Medium
|
Unassigned | ||
Oneiric |
Fix Released
|
High
|
Brian Murray | ||
Precise |
Fix Released
|
High
|
Brian Murray |
Bug Description
= Impact =
Users of update-manager will not receive an error message in the event that there is an error but instead a Traceback from the error dialog window. This isn't very helpful and prevents users from knowing what went wrong.
= Test Case =
1) run 'update-manager -d' in a terminal
2) disconnect my network connection
3) click upgrade to 12.10
4) see release notes error message and click 'upgrade' again
You'll then receive the Traceback described below ending in 'RunTimeError: unable to get the value'.
For Oneiric to recreate this you'll need to disconnect your network connection after viewing the release notes - otherwise you will see a 'could not donwload release notes' error.
= Original Description =
I tried updating Kubuntu 11.10 to 12.04 (beta) with
$ update-manager -d
but I did receive error in console:
authenticate 'precise.tar.gz' against 'precise.
extracting 'precise.tar.gz'
Traceback (most recent call last):
File "/usr/lib/
fetcher.run()
File "/usr/lib/
_("The error message is '%s'.") % e.strerror)
File "/usr/lib/
return error(self.
File "/usr/lib/
d.window.
RuntimeError: unable to get the value
I belive that line 284 DistUpgradeFetc
Running update-manager with sudo did help with this issue, but it failed later and prompted me to report a bug.
Using
$ do-release-upgrade -m desktop -d
gives same result as sudo update-manager
Wystąpił nierozwiązywalny problem podczas obliczania aktualizacji:
E:Error, pkgProblemResol
caused by held packages.
I did tried manually turning off any non standard repositories but it did not help.
Please let me know if you need any aditional logs/configs.
tags: | added: dist-upgrade |
Changed in update-manager (Ubuntu Precise): | |
status: | New → In Progress |
importance: | Undecided → Medium |
Changed in update-manager (Ubuntu): | |
status: | Confirmed → In Progress |
importance: | Undecided → Medium |
description: | updated |
tags: | added: precise |
Changed in update-manager (Ubuntu Precise): | |
assignee: | nobody → Brian Murray (brian-murray) |
summary: |
- update-manager fails to update to precise beta + update-manager fails to display an error message |
description: | updated |
description: | updated |
Changed in update-manager (Ubuntu Oneiric): | |
status: | New → In Progress |
importance: | Undecided → High |
Changed in update-manager (Ubuntu Precise): | |
importance: | Medium → High |
Changed in update-manager (Ubuntu Oneiric): | |
assignee: | nobody → Brian Murray (brian-murray) |
Changed in update-manager (Ubuntu Precise): | |
status: | Fix Committed → Fix Released |
tags: |
added: verification-done-precise removed: verification-done |
Thanks for taking the time to report this bug and helping to make Ubuntu better. Could you please add the log files from '/var/log/ dist-upgrade/ ' to this bug report as separate attachments? Thanks in advance.