Rhythmbox crashes when selecting Properties for iPod

Bug #899686 reported by Bruce Pieterse
50
This bug affects 8 people
Affects Status Importance Assigned to Milestone
rhythmbox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

- Start Rhythmbox
- Plug in an iPod
- Right-click on the iPod and select Properties
- Rhythmbox crashes

I can reproduce this bug every time. The application also crashes if you try and delete a playlist off the device, but i'm not sure if it is related to this bug as I currently have no playlists on my iPod anymore to test.

GDB debug and Apport .crash file attached.

I hope this can get fixed soon as I recall having this intermittent problem since 10.10.

Thanks

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: rhythmbox 2.90.1~20110908-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6
Uname: Linux 3.0.0-13-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
Date: Sat Dec 3 20:57:27 2011
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
SourcePackage: rhythmbox
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Bruce Pieterse (octoquad) wrote :
Revision history for this message
Bruce Pieterse (octoquad) wrote :
Revision history for this message
Bruce Pieterse (octoquad) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in rhythmbox (Ubuntu):
status: New → Confirmed
Revision history for this message
riban (brian-riban) wrote :

This issue is not limited to iPods. Other USB mass storage media players are also affected. I experience this with an iPod Shuffle and also with a Samsung Galaxy Ace Android 2.3.3.

Revision history for this message
Walter Garcia-Fontes (walter-garcia) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect <bug #> and any other logs that are relevant for this particular issue.

Changed in rhythmbox (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for rhythmbox (Ubuntu) because there has been no activity for 60 days.]

Changed in rhythmbox (Ubuntu):
status: Incomplete → Expired
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