Garbled X11 screen output

Bug #773997 reported by Michael von Glasow
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Started Ubuntu 11.04 from a live CD (downloaded 2011-04-28 over BitTorrent). Already upon startup, the screen output has some minor irregularities, but I can get to the point where I can click "Try Ubuntu". The desktop comes up, with similar irregularities in the output. When I then click the Applications menu, I get a black square where the menu is supposed to appear (some parts of the menu do appear briefly); as I move the mouse to the next item, another black square appears where the second menu should show up (the first black square remains).

I then hit ESC and click a random location near the middle of the screen; this results in another black square from the top-left corner to the pointer location.

On one instance I tried opening a window (Preferences), same here: parts of the window seem to appear briefly and are then obstructed by garbage.

Bottom line: on the graphics card used, Natty is unusable. I have successfully run Karmic, Lucid and Maverick (each from both the live CD and installed on disk) on that same computer, so it's definitely a new bug introduced with Natty. On my other computer (which has a different graphics card) Natty runs OK (only issue there is that the mouse pointer disappears when I click a menu item and reappears as soon as I move the mouse).

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-8-generic 2.6.38-8.42
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
AudioDevicesInUse:
 Cannot stat file /proc/4551/fd/43: Stale NFS file handle
 Cannot stat file /proc/4551/fd/44: Stale NFS file handle
                      USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 2880 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'ICH5'/'Intel ICH5 with AD1980 at irq 17'
   Mixer name : 'Analog Devices AD1980'
   Components : 'AC97a:41445370'
   Controls : 46
   Simple ctrls : 32
Date: Sat Apr 30 10:01:11 2011
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
LiveMediaBuild: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
MachineType: FUJITSU SIEMENS SCENIC W300/W600
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-8-generic N/A
 linux-backports-modules-2.6.38-8-generic N/A
 linux-firmware 1.52
RfKill:

SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/03/2003
dmi.bios.vendor: FUJITSU SIEMENS // Phoenix Technologies Ltd.
dmi.bios.version: 4.06 Rev. 1.07.1567
dmi.board.name: D1567
dmi.board.vendor: FUJITSU SIEMENS
dmi.board.version: S26361-D1567
dmi.chassis.asset.tag: YBES094579
dmi.chassis.type: 6
dmi.chassis.vendor: FUJITSU SIEMENS
dmi.chassis.version: SCEW
dmi.modalias: dmi:bvnFUJITSUSIEMENS//PhoenixTechnologiesLtd.:bvr4.06Rev.1.07.1567:bd12/03/2003:svnFUJITSUSIEMENS:pnSCENICW300/W600:pvr:rvnFUJITSUSIEMENS:rnD1567:rvrS26361-D1567:cvnFUJITSUSIEMENS:ct6:cvrSCEW:
dmi.product.name: SCENIC W300/W600
dmi.sys.vendor: FUJITSU SIEMENS

Revision history for this message
Michael von Glasow (michael-vonglasow) wrote :
Revision history for this message
Michael von Glasow (michael-vonglasow) wrote :
Revision history for this message
Michael von Glasow (michael-vonglasow) wrote :
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
penalvch (penalvch)
tags: added: needs-upstream-testing regression-release
Revision history for this message
penalvch (penalvch) wrote :

Michael von Glasnow, thank you for reporting this bug and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please attach the information following https://wiki.ubuntu.com/X/Troubleshooting/Other#Problem_results_in_screen_display_corruption ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect 773997

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

affects: linux (Ubuntu) → xorg (Ubuntu)
Changed in xorg (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Michael von Glasow (michael-vonglasow) wrote :

Thanks, I'll try to get around to it. So far I'm still running Maverick as it's the latest version with a classic Gnome interface and a graphics driver that works on both my computers, so I can't tell for sure about later releases.

Btw, the Wiki link is dead, has the page been moved?

Revision history for this message
Michael von Glasow (michael-vonglasow) wrote :

...sorry, forgot to mention, I mean the X troubleshooting article. The Kernel article works.

Revision history for this message
penalvch (penalvch) wrote :

Michael von Glasow, apparently that X wiki article was recently nixed. Please ignore that part of https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/773997/comments/4 . Thanks!

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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