Ubuntu
thunderbird package

Delete key does not delete mail

Bug #765855 reported by Lars Noodén
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: thunderbird

Pressing the delete key does not delete the selected mail. Selected messages should be deleted if the delete key is pressed. The key works normally when composing a message.

$ apt-cache policy thunderbird
thunderbird:
  Installed: 3.1.9+nobinonly-0ubuntu3
  Candidate: 3.1.9+nobinonly-0ubuntu3
  Version table:
 *** 3.1.9+nobinonly-0ubuntu3 0
        500 http://fi.archive.ubuntu.com/ubuntu/ natty/main amd64 Packages
        100 /var/lib/dpkg/status

$ lsb_release -rd
Description: Ubuntu Natty (development branch)
Release: 11.04

Revision history for this message
Lars Noodén (larsnooden) wrote :

Using the function key with delete works. So this may be a mapping issue with MacBook Pros.

Revision history for this message
Lars Noodén (larsnooden) wrote :

Also present in maverick, the difference being that the function key has no effect:

$ apt-cache policy thunderbird
thunderbird:
  Installed: 3.1.8+build3+nobinonly-0ubuntu0.10.10.1
  Candidate: 3.1.8+build3+nobinonly-0ubuntu0.10.10.1
  Version table:
 *** 3.1.8+build3+nobinonly-0ubuntu0.10.10.1 0
        500 http://fi.archive.ubuntu.com/ubuntu/ maverick-updates/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu/ maverick-security/main amd64 Packages
        100 /var/lib/dpkg/status
     3.1.4+build2+nobinonly-0ubuntu3 0
        500 http://fi.archive.ubuntu.com/ubuntu/ maverick/main amd64 Packages

$ sudo dmidecode -t system; lsb_release -a
# dmidecode 2.9
SMBIOS 2.4 present.

Handle 0x002F, DMI type 1, 27 bytes
System Information
        Manufacturer: Apple Inc.
        Product Name: MacBookPro8,2
        Version: 1.0
        Serial Number: C02FC3XKDF8Y
        UUID: F9FC7839-617E-8259-A482-A8F6ED353E1E
        Wake-up Type: Power Switch
        SKU Number: System SKU#
        Family: MacBook Pro

Handle 0x0047, DMI type 12, 5 bytes
System Configuration Options

Handle 0x004A, DMI type 32, 20 bytes
System Boot Information
        Status: No errors detected

No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 10.10
Release: 10.10
Codename: maverick

Revision history for this message
Nerdfest (nerdfest) wrote :

Same (or similar) problem here on an HP laptop. The larger problem is that keyboard controls don't work at all on Thunderbird, but the delete operation is the one that I use most frequently. Arrow and tab navigation do not work either though. Opening a message in a new tab seems to correct the problem in some cases.

Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Lars,
Thank you for submitting this bug and reporting a problem with Thunderbird.

You made this bug report in 2011 and there have been several versions of Ubuntu and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
Or, if it is still a problem, could you run the following (only once):
apport-collect 765855

and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and Thunderbird better.

G

Changed in thunderbird (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]

Changed in thunderbird (Ubuntu):
status: Incomplete → Expired
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