Ubuntu
system-config-printer package

download printer driver dialog is a dead end

Bug #695199 reported by iav
40
This bug affects 5 people
Affects Status Importance Assigned to Milestone
system-config-printer (Ubuntu)
Fix Released
Medium
Unassigned

Bug Description

Binary package hint: cups

Trying to add my network printer with wizard I choose a path, then start to search for driver. I enter printer name (hp laserjet 2100), wisard propose me to choose driver from combo with 1 variant, and after pressing next button I stay in dead end dialog: nothing to choose, next button disabled. I can move back, but there I see no other ways to continue.

Revision history for this message
iav (iav) wrote :
Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Tim, if the printer/driver search on OpenPrinting leads to no downloadable drivers for the particular printer, the wizard should not advance to the driver selection page as shown in the screen shot but stay on the page where make and model got searched from OpenPrinting, telling that no downloadable drivers for this model are available. Or better the model should not appear in the list of found printer models.

affects: cups (Ubuntu) → system-config-printer (Ubuntu)
Pascal De Vuyst (pascal-devuyst)
Changed in system-config-printer (Ubuntu):
status: New → Confirmed
Pascal De Vuyst (pascal-devuyst)
Changed in system-config-printer (Ubuntu):
importance: Undecided → Medium
Pascal De Vuyst (pascal-devuyst)
tags: added: needs-upstream-report
Revision history for this message
Tim Waugh (twaugh) wrote :

Till, what's an efficient way of doing this? Surely I don't have to iterate over all the results for a printer search, perform a driver search and cull those with empty results?

Is there a way of doing that with a single query?

i.e. "show me all the printers that have onlyfree drivers, for this particular architecture".

Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package system-config-printer - 1.3.3+20110712-0ubuntu1

---------------
system-config-printer (1.3.3+20110712-0ubuntu1) oneiric; urgency=low

  * New upstream release
     o GIT 1.3.x snapshot from 12 July 2011
     o URL-quote URIs when using "Find Network Printer" (LP: #808137).
     o Downloadable drivers: don't display printers for which there are no
       drivers (LP: #695199, Red Hat bug #668154).
     o Kerberos support for the SMB 'Verify' button.
     o Removed IPP/HTTP device screen in favour of "Enter URI" (Red Hat bug
       #685091).
 -- Till Kamppeter <email address hidden> Tue, 12 Jul 2011 17:24:12 +0200

Changed in system-config-printer (Ubuntu):
status: Confirmed → Fix Released
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Duplicates of this bug

Subscribing...

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.