Installation fails (6.10 RC)

Bug #67216 reported by Aaron Longfield
This bug report is a duplicate of:  Bug #65106: oops in zlib_inflate_fast. Edit Remove
4
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: ubiquity

Ubiquity crashes at 49% with exit code 139. This is a Dell Optiplex 845 - Intel Core 2 Duo on an intel 965 ICH8 system.

Ubiquity output:

Exception in GTK frontend (invoking crash handler):
Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 166, in ?
    main()
  File "/usr/bin/ubiquity", line 161, in main
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 57, in install
    ret = wizard.run()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 305, in run
    self.process_step()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 856, in process_step
    self.progress_loop()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 631, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s; see "
RuntimeError: Install failed with exit code 139; see /var/log/syslog

dmesg output:

Oct 20 14:49:03 ubuntu kernel: [17180020.604000] BUG: unable to handle kernel paging request at virtual address f8976000
Oct 20 14:49:03 ubuntu kernel: [17180020.604000] printing eip:
Oct 20 14:49:03 ubuntu kernel: [17180020.604000] c01e7cd2
Oct 20 14:49:03 ubuntu kernel: [17180020.604000] *pde = 1fa89067
Oct 20 14:49:03 ubuntu kernel: [17180020.604000] Oops: 0002 [#1]
Oct 20 14:49:03 ubuntu kernel: [17180020.604000] SMP
Oct 20 14:49:03 ubuntu kernel: [17180020.604000] Modules linked in: xfs reiserfs jfs ext3 jbd ntfs vfat fat ext2 ipv6 binfmt_misc rfcomm l2cap bluetooth
ppdev lp speedstep_centrino cpufreq_userspace cpufreq_stats freq_table cpufreq_powersave cpufreq_ondemand cpufreq_conservative video tc1100_wmi sony_acpi
 sbs pcc_acpi i2c_ec i2c_core hotkey dev_acpi container button battery asus_acpi ac af_packet hw_random sg tsdev snd_hda_intel snd_hda_codec snd_pcm_oss
snd_mixer_oss parport_pc psmouse intel_agp shpchp parport snd_pcm snd_timer agpgart snd pcspkr floppy serio_raw evdev soundcore snd_page_alloc pci_hotplu
g tg3 squashfs loop unionfs nls_cp437 isofs usbhid ohci1394 ieee1394 ehci_hcd uhci_hcd usbcore ide_generic ide_cd siimage sr_mod cdrom sd_mod generic ata
_piix libata scsi_mod thermal processor fan fbcon tileblit font bitblit softcursor vesafb capability commoncap
[17180020.604000] CPU: 0
[17180020.604000] EIP: 0060:[<c01e7cd2>] Not tainted VLI
[17180020.604000] EFLAGS: 00010286 (2.6.17-10-generic #2)
[17180020.604000] EIP is at zlib_inflate_fast+0x3a2/0x4f0
[17180020.604000] eax: 00000098 ebx: fffffffe ecx: 00004c21 edx: f89713a4
[17180020.604000] esi: f89713dd edi: 0000000e ebp: 00001e43 esp: f3aed900
[17180020.604000] ds: 007b es: 007b ss: 0068
[17180020.604000] Process install.py (pid: 9878, threadinfo=f3aec000 task=f2fe8a90)
[17180020.604000] Stack: f89713df f897137c f896aa40 f8975740 f89713dd 00004363 000001ff 0000003f
[17180020.604000] c01e7e20 000020b1 c7574a7d 001e438e 00000039 00000000 00000000 0000177d
[17180020.604000] 00000000 f896beb0 f89edd80 f896a01c 00000006 c01e7714 f896beb0 f896a01c
[17180020.604000] Call Trace:
[17180020.604000] <c01e7e20> zlib_adler32+0x0/0x140 <c01e7714> zlib_inflate_codes+0x6b4/0x8d0
[17180020.604000] <c01e684c> zlib_inflate_blocks+0x56c/0xc60 <c01e82cb> zlib_inflate+0x35b/0x440
[17180020.604000] <f89e2a5d> squashfs_read_data+0x52d/0x5f0 [squashfs] <f8d2ccd1> ext3_mark_iloc_dirty+0x171/0x3c0 [ext3]
[17180020.604000] <c016cc57> __find_get_block+0x87/0x1a0 <f8d2d352> ext3_mark_inode_dirty+0x32/0x50 [ext3]
[17180020.604000] <c016cd9a> __getblk+0x2a/0x2b0 <f8c62ca5> do_get_write_access+0x355/0x560 [jbd]
[17180020.604000] <c018e904> __mark_inode_dirty+0x34/0x190 <f89e3b76> get_cached_fragment+0x1f6/0x2a0 [squashfs]
[17180020.604000] <f89e40c4> squashfs_readpage+0x144/0x550 [squashfs] <c016cc57> __find_get_block+0x87/0x1a0
[17180020.604000] <c016cd9a> __getblk+0x2a/0x2b0 <c016cd9a> __getblk+0x2a/0x2b0
[17180020.604000] <f8d2d7e2> ext3_get_blocks_handle+0xa2/0xb20 [ext3] <c016cc57> __find_get_block+0x87/0x1a0
[17180020.604000] <c01e2370> radix_tree_node_alloc+0x10/0x60 <c01e2c0a> radix_tree_insert+0x1ca/0x210
[17180020.604000] <c0152d3c> __do_page_cache_readahead+0x1bc/0x270 <f8d2d352> ext3_mark_inode_dirty+0x32/0x50 [ext3]
[17180020.604000] <c016cc57> __find_get_block+0x87/0x1a0 <c0152e62> blockable_page_cache_readahead+0x72/0xd0
[17180020.604000] <c01530c5> page_cache_readahead+0x145/0x200 <c014c6ce> do_generic_mapping_read+0x53e/0x590
[17180020.604000] <c011cdf8> __wake_up+0x38/0x50 <c014d118> __generic_file_aio_read+0xf8/0x270
[17180020.604000] <c014b8a0> file_read_actor+0x0/0xf0 <f8d359c4> __ext3_journal_stop+0x24/0x50 [ext3]
[17180020.604000] <c0178c3f> permission+0xbf/0xd0 <c015b83f> vma_adjust+0x10f/0x440
[17180020.604000] <c014e673> generic_file_read+0xa3/0xd0 <c015c6b7> arch_get_unmapped_area_topdown+0x137/0x160
[17180020.604000] <c0136180> autoremove_wake_function+0x0/0x50 <c01748de> sys_fstat64+0x1e/0x30
[17180020.604000] <c016b05c> vfs_read+0xbc/0x180 <c014e5d0> generic_file_read+0x0/0xd0
[17180020.604000] <c016b5d1> sys_read+0x41/0x70 <c0102fbb> sysenter_past_esp+0x54/0x79
[17180020.604000] Code: da 72 47 0f b6 02 8b 4c 24 10 88 01 0f b6 42 01 88 41 01 8b 5c 24 38 83 c1 02 89 0c 24 31 c9 83 eb 02 0f b6 44 11 02 8b 74 24 10 <88> 44 31 02 83 c1 01 39 cb 75 ec 8b 04 24 8b 54 24 38 8d 44 10
[17180020.604000] EIP: [<c01e7cd2>] zlib_inflate_fast+0x3a2/0x4f0 SS:ESP 0068:f3aed900
[17180020.604000]

Revision history for this message
Aaron Longfield (aaron-wire-head) wrote :

Disabled multiple CPU cores in BIOS and the install succeeds. Was able to boot into installed system after reenabling multiple cores without issue (so far).

Revision history for this message
Paul Dufresne (paulduf) wrote :

Marking as confirmed, this should help a developper take a look at the solution you found. Thanks for this, and if you have to report again on a crash with the installer, please ATTACH /var/log/installer/syslog, /var/log/syslog and /var/log/partman. If you are ready to reinstall the system with the BIOS option causing the bug, and attached these, it would be cool. But if you don't feel like reinstalling that's fine too.

Changed in ubiquity:
status: Unconfirmed → Confirmed
Revision history for this message
Joel Ebel (jbebel) wrote :

I experienced this bug as well, on a dual core system with both cores enabled. I've attached my syslog and partman logs to bug 67221. There was not a /var/log/installer/syslog present on my system.

Revision history for this message
Colin Watson (cjwatson) wrote :

This particular error is due to a faulty CD/DVD disk or drive. It may help to clean the CD/DVD, to burn the CD/DVD at a lower speed, or to clean the CD/DVD drive lens (cleaning kits are often available from electronics suppliers).

Changed in ubiquity:
status: Confirmed → Rejected
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