EOL needs to be handled more elegantly
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
update-manager (Ubuntu) |
Fix Released
|
High
|
Michael Vogt | ||
Natty |
Fix Released
|
High
|
Michael Vogt |
Bug Description
Binary package hint: update-manager
Users can come into possession of a computer on which is installed a version of Ubuntu that is no longer supported. In cases where the next version of Ubuntu is supported, the user may upgrade to a supported version. However, in the case where the currently installed and the next version is also no longer supported, the user cannot update.
In either case, we need to handle these cases more elegantly.
1. Users should be apprised of the fact that their OS is not supported anymore and will not receive updates.
2. Users should be told their options in clear language about how to resolve the issue. For instance, attempting an upgrade, reinstalling a fresh Ubuntu, or contacting their manufacturer for instructions.
3. The update-manage should know about old.* archives so that the user can attempt an upgrade if desired. [fixed]
ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: update-manager 1:0.142.20
ProcVersionSign
Uname: Linux 2.6.35-22-generic i686
Architecture: i386
Date: Thu Nov 4 09:20:38 2010
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
PackageArchitec
ProcEnviron:
LANG=en_US.utf8
SHELL=/bin/bash
SourcePackage: update-manager
Changed in update-manager (Ubuntu): | |
assignee: | nobody → Michael Vogt (mvo) |
importance: | Undecided → High |
milestone: | none → ubuntu-11.04 |
Changed in update-manager (Ubuntu Natty): | |
milestone: | natty-alpha-1 → natty-alpha-2 |
Changed in update-manager (Ubuntu Natty): | |
milestone: | natty-alpha-2 → ubuntu-11.04-beta |
description: | updated |
Changed in update-manager (Ubuntu Natty): | |
milestone: | ubuntu-11.04-beta-1 → ubuntu-11.04-beta-2 |
The actual bug here (upgrade from old-releases. ubuntu. com to old-releases. ubuntu. com) works, but we still need to do better when it comes to explaining the user what unsupported means and what options the user has.