Jabber subscription request dialog is too difficult to understand for non-technical users

Bug #670197 reported by Alex Launi
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Empathy
Fix Released
Medium
empathy (Ubuntu)
Fix Released
Low
Unassigned

Bug Description

Binary package hint: empathy

When a subscription request for Jabber is received, the dialog reads "Subscription requested by <Contact name>". Without understanding of Jabber, this is very confusing as to what it's asking. When I received this I was unsure if this meant that <Contact> wanted to add me as a contact, or if there was some other jabber technology in use. The text should be reworded to be friendlier. Since jabber subscriptions are to presence rather than purely the ability to communicate, maybe the dialog should read

----------------------------------------------------------------------------------------
| (x) Subscription request from Alex Launi |
----------------------------------------------------------------------------------------
| Alex Launi would like permission to see when you are available. |
| |
| [Do not allow] [Allow] |
-----------------------------------------------------------------------------------------

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: empathy 2.32.0.1-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic x86_64
Architecture: amd64
Date: Tue Nov 2 20:56:37 2010
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: empathy

Related branches

Revision history for this message
Alex Launi (alexlauni) wrote :
Changed in empathy (Ubuntu):
status: New → Triaged
importance: Undecided → Low
status: Triaged → Fix Committed
Changed in empathy:
importance: Unknown → Medium
status: Unknown → Fix Released
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package empathy - 2.32.2-0ubuntu3

---------------
empathy (2.32.2-0ubuntu3) natty; urgency=low

  * debian/patches/00git_folks_api.patch:
    - Update to latest folks API

  [ Omer Akram ]
  * debian/patches/enable_pidgin_imported_contacts.patch:
    - Enable pidgin imported accounts by default. (LP: #622215)
  * debian/patches/reword_subscription_dailog_to_be_less_technical.patch:
    - Reword subscription request dialog to be less technical. (LP: #670197)
 -- Robert Ancell <email address hidden> Thu, 06 Jan 2011 14:32:31 +1100

Changed in empathy (Ubuntu):
status: Fix Committed → Fix Released
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