Cannot print from pdf, /usr/lib/cups/filter/pdftoraster failed
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
GS-GPL |
Fix Released
|
High
|
|||
ghostscript (Ubuntu) |
Fix Released
|
High
|
Unassigned |
Bug Description
Binary package hint: cups
Any pdf I attempt to print from evince fails with the following printer state message. I use an Epson Stylus Photo RX500, which has had no problems with previous ubuntu versions. Test page printing works, it is just the raster process for pdf files which appears to fail.
J
ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: cups 1.4.4-3
ProcVersionSign
Uname: Linux 2.6.35-19-generic x86_64
Architecture: amd64
Date: Wed Sep 1 13:16:47 2010
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Alpha amd64 (20100803.1)
Lpstat: device for Stylus-Photo-RX500: usb://EPSON/
MachineType: System manufacturer System Product Name
Papersize: a4
PpdFiles: Stylus-Photo-RX500: Epson Stylus Photo RX500 - CUPS+Gutenprint v5.2.6 Simplified
ProcCmdLine: BOOT_IMAGE=
ProcEnviron:
PATH=(custom, no user)
LANG=en_GB.utf8
SHELL=/bin/bash
SourcePackage: cups
dmi.bios.date: 04/20/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2505
dmi.board.
dmi.board.name: M4A78-E
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: System Product Name
dmi.product.
dmi.sys.vendor: System manufacturer
Changed in gs-gpl: | |
status: | Unknown → Confirmed |
Changed in gs-gpl: | |
importance: | Unknown → High |
Changed in gs-gpl: | |
status: | Confirmed → Fix Released |
Changed in ghostscript (Ubuntu): | |
status: | Confirmed → In Progress |
Unfortunately, your error_log does not contain the needed information. Can you supply an error_log as described under "CUPS error_log" on https:/ /wiki.ubuntu. com/DebuggingPr intingProblems?
Can you also attach one or more of the PDF files which you were not able to print.