Ubuntu One Music Store Isnt Connecting

Please help!

I am seeing the same thing, only on Maverick. One thing I did notice, was when clicking checkout I got the new desktop sso login dialog. After logging in it saw this "connecting" screen which won't go away. It persists across reboots, I just can't load the music store plugin. This is what I am seeing on the console:

** Message: useQuirks: 0 / 0 / one.ubuntu.com
** (rhythmbox:25153): DEBUG: navigation requested to https://one.ubuntu.com/music/store-invalid-token
** (rhythmbox:25153): DEBUG: firing authentication
** (rhythmbox:25153): DEBUG: navigation requested to file:///usr/share/libubuntuone/1/javascript/load_error.html?https://one.ubuntu.com/music/store-invalid-token
** Message: useQuirks: 0 / 0 /

(rhythmbox:25153): GLib-GObject-WARNING **: /build/buildd/glib2.0-2.25.13/gobject/gsignal.c:2275: signal `authorization_cancelled' is invalid for instance `0x17a1f40'
** (rhythmbox:25153): DEBUG: navigation requested to file:///usr/share/libubuntuone/1/javascript/connecting.html

(rhythmbox:25153): GLib-CRITICAL **: g_str_has_prefix: assertion `str != NULL' failed

does anyone think that reinstalling ubuntu one might help? or maybe just the client...

please help

looks like ill have to reinstall (ill just wait for maverick) any other ideas?

I have similar problems connecting to the music store, I attached the console log.

hmmm... looks like something is wrong with the syncdameon... i ran rythmbox in the console and it once said that the syncdeameon was already running and wont connect. i killed the process tried running rythmbox again but now it gives this output in the terminal:

rhythmbox %U
** Message: useQuirks: 0 / 0 /
** Message: useQuirks: 0 / 0 /
** Message: useQuirks: 0 / 0 /
** Message: useQuirks: 0 / 0 / -What Does This Mean?
** Message: useQuirks: 0 / 0 /
** Message: useQuirks: 0 / 0 /
** Message: useQuirks: 0 / 0 /
** Message: useQuirks: 0 / 0 /
** (rhythmbox:3073): DEBUG: Loading the real store page - ???

liboauth: data to sign='GET&https%3A%2F%2Fone.ubuntu.com%2Fmusic%2Flogin&oauth_callback%3DNone%26oauth_consumer_key%3Dubuntuone%26oauth_nonce%3DFbWFZ6xcxm4AzzoQl5zyeBcsiW%26oauth_signature_method%3DHMAC-SHA1%26oauth_timestamp%3D1282664646%26oauth_token%3D1QmL1r5MZtdrF7WfGBbj%26oauth_verifier%3DNone%26oauth_version%3D1.0'

liboauth: key='hammertime&PZ4xTtNCN5SjRfN79Pw2QxWkvNFb4gFbnlSKBkkt4B8Bl4k3GNtxgRN9T0pMt8MW0KjpfsxrmGvXQNcZ'

** Message: useQuirks: 0 / 0 / one.ubuntu.com
** (rhythmbox:3073): DEBUG: navigation requested to https://one.ubuntu.com/music/login?oauth_callback=None&oauth_consumer_key=ubuntuone&oauth_nonce=FbWFZ6xcxm4AzzoQl5zyeBcsiW&oauth_signature_method=HMAC-SHA1&oauth_timestamp=1282664646&oauth_token=1QmL1r5MZtdrF7WfGBbj&oauth_verifier=None&oauth_version=1.0&oauth_signature=yvrgaGs9KYd1KsS54nC6oyeOzu4%3D
** Message: useQuirks: 0 / 0 / one.ubuntu.com
** Message: useQuirks: 0 / 0 / one.ubuntu.com
** Message: useQuirks: 0 / 0 / stores.7digital.com
** (rhythmbox:3073): DEBUG: navigation requested to http://stores.7digital.com/user/partnerLogin.aspx?shop=480&returnUrl=http%3A%2F%2Fstores.7digital.com%2Fdefault.aspx%3Fshop%3D480%26partner%3D983&oauth_nonce=97331673&oauth_timestamp=1282664647&oauth_signature_method=HMAC-SHA1&oauth_consumer_key=canonical&userid=425059&oauth_version=1.0&oauth_signature=frGrpDr6bbvjPZ4ofvXQCT56FSA%3D&partner=983

anyone have any ideas? looks like i will just have to reinstall but rather just wait for maverick.... ugh

It would also be nice to have a workaround such as adding the Music Store checkout to https://one.ubuntu.com/ preferably with a hyperlink in https://one.ubuntu.com/music/. That's assuming that once you've selected your music tracks they are in a shopping cart somewhere in the internet.

man almost 3 weeks and this still a problem...

i just have no idea whats wrong

@Joseph: Please be patient. Bug reports are handled by humans, the majority of whom are volunteers, so please bear this in mind. Thanks in advance.

Are we sure that it's for volunteers to answer?

This is about the interface between Rhythmbox and the Music Store. There is also the possibility that the Music Store isn't easy for Rhythmbox to connect to. 7digital are a business with customers waiting to buy. They have an interest in looking at this, but Ubuntu One doesn't have a page for selling music let alone for reporting technical problems and we can only report through the package we're using.

If someone more involved with Ubuntu has contact with 7digital, it would be nice to let them know about this bug.

I am very happy to wait for the volunteers who have been kind enough to provide me with Rhythmbox.

@papukaija: No Problem papukaija i am happy enough that some people notice this :-)

The tokens created by Ubuntu SSO are not recognized yet by our server, so the music store tries to authenticate a few times, with no success. We are working on fixing that on the server, but at least, the music store should show an error, so working on that

I've seen a couple of people suggest that its a problem occurring in 64 bit architecture.

For all of you who think it might only be in 64 bit architecture. I have the problem and I use I386, and am quite happy to leave Rodrigo to get on with it whenever he finds time.

Thanks You Everyone For Your Help!

so is this going to be become an update?
this problem is still affecting me though it seems to be slightly better. (the progress bar seems to be loaded more..)
i will be installing maverick when its here so its nice to know a fix has been released for maverick too :)

i understand the fix was just released recently.

thank you again :)

I think that the fix was server side since there hasn't been any upload to this package since one week.

Yaaaaaay, I've just bought my first tracks from Music Store! Many thanks for your help Rodrigo. [ Big Smile ]

i am happy to say in maverick this problem dosnt affect me anymore!
thank you everyone for your help!