Ubuntu
system-config-printer package

Printer drivers are missing. Only a handful available.

Bug #610428 reported by philinux on 2010-07-27

This bug affects 3 people

Affects		Status	Importance	Assigned to	Milestone
	system-config-printer (Ubuntu)	Fix Released	Medium	Unassigned

Bug Description

System>admin>printing Add new pinter. E.G. Mine is an Epson R200. Normally there is a huge list of drivers.

Attached screen shot shows only a handful. Same with other manufacturers.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: cups-driver-gutenprint 5.2.5-1ubuntu1
ProcVersionSignature: Ubuntu 2.6.35-10.15-generic 2.6.35-rc5
Uname: Linux 2.6.35-10-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Tue Jul 27 13:08:47 2010
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Alpha amd64 (20100605)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
MachineType: System manufacturer System Product Name
Papersize: a4
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-10-generic root=UUID=9caa5762-bffb-4546-8911-ad8f150fd229 ro quiet splash
ProcEnviron:
LANG=en_GB.utf8
SHELL=/bin/bash
SourcePackage: gutenprint
dmi.bios.date: 01/23/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0304
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M3A78-EH
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0304:bd01/23/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM3A78-EH:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Tags:

Related branches

lp:ubuntu/maverick/system-config-printer

Revision history for this message

philinux (philcb) wrote on 2010-07-27:

Screenshot.png Edit (37.2 KiB, image/png)
BootDmesg.txt Edit (44.3 KiB, text/plain; charset="utf-8")
CupsErrorLog.txt Edit (1.3 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (2.1 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.1 KiB, text/plain; charset="utf-8")
Locale.txt Edit (305 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (12.3 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (606 bytes, text/plain; charset="utf-8")
PrintingPackages.txt Edit (680 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.6 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.5 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (100.1 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (208.2 KiB, text/plain; charset="utf-8")

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2010-07-27:

Can you run

lpinfo -m > ppd-list.txt

and attach ppd-list.txt (do not compress the file). Tell also which drivers for your printer are missing in the listing of system-config-printer.

Changed in gutenprint (Ubuntu):
status:	New → Incomplete
importance:	Undecided → Medium
affects:	gutenprint (Ubuntu) → system-config-printer (Ubuntu)

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2010-07-27:

I have checked and for me all Foomatic-based PPDs are missing in system-config-printer. Is it also the case for you? Or are also others missing for you?

Revision history for this message

philinux (philcb) wrote on 2010-07-27:

ppd-list.txt Edit (661.7 KiB, text/plain)

gutenprint.5.2://escp2-r200/expert Epson Stylus Photo R200 - CUPS+Gutenprint v5.2.5
gutenprint.5.2://escp2-r200/simple Epson Stylus Photo R200 - CUPS+Gutenprint v5.2.5 Simplified

On switching the printer on Ubuntu correctly adds the R200 driver. But if you want to change it from simplified then the other driver is not in the list.

In fact the only epson drivers in the list are the ones show in the previous screenshot, i.e.about 26 . However ppd-list.txt shows them all.

Revision history for this message

philinux (philcb) wrote on 2010-07-27:

"Till, I have checked and for me all Foomatic-based PPDs are missing in system-config-printer. Is it also the case for you? Or are also others missing for you?"

I reckon so. Could you confirm the bug please.

Till Kamppeter (till-kamppeter) on 2010-07-27

Changed in system-config-printer (Ubuntu):
status:	Incomplete → Confirmed

Till Kamppeter (till-kamppeter) on 2010-07-27

Changed in system-config-printer (Ubuntu):
status:	Confirmed → In Progress

Till Kamppeter (till-kamppeter) on 2010-07-27

Changed in system-config-printer (Ubuntu):
status:	In Progress → Fix Committed

Revision history for this message

Launchpad Janitor (janitor) wrote on 2010-07-27:

This bug was fixed in the package system-config-printer - 1.2.3+20100723-0ubuntu2

---------------
system-config-printer (1.2.3+20100723-0ubuntu2) maverick; urgency=low

  * debian/patches/53_printer-ppd-association-take-into-account-product-lines.patch:
    Fixed patch because many drivers/PPDs did not get listed, especially
    all Foomatic PPDs and LSB-based packages issued by OpenPrinting
    (LP: #610428).
-- Till Kamppeter <email address hidden> Tue, 27 Jul 2010 22:34:06 +0200

Changed in system-config-printer (Ubuntu):
status:	Fix Committed → Fix Released

Revision history for this message

philinux (philcb) wrote on 2010-07-28:

Did you mean the package system-config-printer-gnome ?

aptitude show system-config-printer-gnome
Package: system-config-printer-gnome
State: installed
Automatically installed: no
Version: 1.2.3+20100723-0ubuntu1
Priority: optional
Section: python
Maintainer: Ubuntu Core Developers <email address hidden>
Uncompressed Size: 1,561k
Depends: python (>= 2.5), python-support (>= 0.90.0), system-config-printer-common, python-gtk2, python-glade2, python-gnome2,
python-notify, python-gobject, gnome-icon-theme, python-libxml2
Conflicts: system-config-printer

Revision history for this message

philinux (philcb) wrote on 2010-07-28:

I wish I could edit comments. Missed the last bit.

Conflicts: system-config-printer
Replaces: system-config-printer
Description: Printer configuration GUI
A CUPS printer configuration tool and status applet.
This package provides the GTK frontend.

Also.
apt-cache policy system-config-printer
system-config-printer:
  Installed: (none)
  Candidate: (none)
  Version table:

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2010-07-28:

philinux, did you update your system to see whether my fix worked for you?

Revision history for this message

philinux (philcb) wrote on 2010-07-28:

#10

I'm fully up to date here and the problem is the same. system-config-printer as mentioned here http://<email address hidden>/msg03877.html is not installed. In fact the package is not available.

apt-cache policy system-config-printer
system-config-printer:
Installed: (none)
Candidate: (none)

The packages in synaptic and installed are.

system-config-printer-common
system-config-printer-gnome
system-config-printer-udev

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2010-07-28:

#11

Which version of system-config-printer-common, system-config-printer-gnome, and python-cupshelpers do you have installed?

Revision history for this message

philinux (philcb) wrote on 2010-07-28:

#12

Here they are:

system-config-printer-common: Installed: 1.2.3+20100723-0ubuntu1

system-config-printer-gnome: Installed: 1.2.3+20100723-0ubuntu1

python-cupshelpers: Installed: 1.2.3+20100723-0ubuntu1

Revision history for this message

philinux (philcb) wrote on 2010-07-28:

#13

Just this minute an upgrade came through.

system-config-printer-common: Installed: 1.2.3+20100723-0ubuntu2

system-config-printer-gnome: Installed: 1.2.3+20100723-0ubuntu2

python-cupshelpers: Installed: 1.2.3+20100723-0ubuntu2

And all back to normal now thanks.

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Ubuntusystem-config-printer package

Printer drivers are missing. Only a handful available.

Bug Description

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system-config-printer package