Binary package hint: hplip
I did an automatic computer update over the weekend of June 26, 2010. The update included some cups files. Since then I can no longer print on my hp laserjet 1501n printer. Hplip can no longer find the printer which is connected via an ethernet cable to a Verizon FIOS modem. Everything worked fine until this last update. Hplip is totally useless now. Also, if I go to localhost:631 and tell cups to print a test page... nothing happens. The test page goes into a queue and just sits there forever. If I go to the printing queue and tell delete the print job its gets deleted there, but if I then go to the cups webpage it shows the job still trying to print. I have tried reinstalling cups and hplip. I even tried downloading the latest hplip (3.10.5) and installing it. The install failed... something about python. The current cups is 1.4.3 and the current hplip is 3.10.2. In hplip even if I tell the program the url it says there is nothing there. Any help would be greatly appreciated.
ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: hplip 3.10.2-2ubuntu2
ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
CheckboxSubmission: 9723575f6350d7c51ffcad40a7f5b429
CheckboxSystem: fd6c484c0b5d20a2f1cd036ef0f63975
Date: Tue Jun 29 10:39:01 2010
Lpstat:
device for HP-LaserJet-p1505n: http://192.168.1.3
device for OfficeJet--K60: usb://HP/OfficeJet%20%20K60?serial=SG0B3C30GROH
device for OfficeJet_K60: hp:/usb/OfficeJet_K60?serial=SG0B3C30GROH
device for OfficeJet_K60_fax: hpfax:/usb/OfficeJet_K60?serial=SG0B3C30GROH
device for PDF: cups-pdf:/
MachineType: System manufacturer System Product Name
Papersize: letter
PpdFiles:
OfficeJet_K60_fax: HP Fax hpijs
PDF: Generic CUPS-PDF Printer
OfficeJet_K60: HP Officejet k60 Foomatic/hpijs, hpijs 2.8.7.3 - HPLIP 2.8.7
HP-LaserJet-p1505n: HP LaserJet p1505n hpijs, hpijs 3.9.2
OfficeJet--K60: HP OfficeJet K60 - CUPS+Gutenprint v5.2.5
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=6bcc8341-9d60-45a1-bb24-30935ed23307 ro splash vga=796 quiet splash nomodeset video=uvesafb:mode_option=1280x1024-24,mtrr=3,scroll=ywrap
ProcEnviron:
LANG=en_US.utf8
SHELL=/bin/bash
SourcePackage: hplip
dmi.bios.date: 05/19/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1606
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M3A78
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1606:bd05/19/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM3A78:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
Does entering http://
Doews the printer answer if you enter
ping 192.168.1.3
in a terminal window?
Can you also run the commands
sudo apt-get install nmap
nmap 192.168.1.3
in a terminal window and post the output here?
Please try to create a new print queue for your printer. Select System -> Administration -> Printing in the menu and in the upcoming printer tool click the button to add a new printer. Then the New Printer Wizard opens. On the left side open the section for network printers and wait some time. Does your printer appear? If yes, go to the other steps of the wizard to set it up. Does the new print queue print the test page correctly?