Ubuntu
nautilus package

File System Properties reports 128 TB of use

Bug #585472 reported by outpost520@gmail.com on 2010-05-25

168

This bug affects 29 people

	Status	Importance	Assigned to
Nautilus	Fix Released	Medium	gnome-bugs #629394
nautilus (Ubuntu)	Fix Released	Low	Unassigned
Precise	Fix Released	Low	Jeremy Bícha
Quantal	Fix Released	Low	Jeremy Bícha
Raring	Fix Released	Low	Unassigned

Bug Description

[Impact]
Nautilus and Baobab
This is relatively low impact but it is annoying for Nautilus or Baobab to report incorrect information for file size and file count. In the case of /, the information reported is off by ~100 terabytes.

[Test Case]
There may be a simpler test case, but I have way too many small files on my computer in my Ubuntu development folders for me to want to wait for Nautilus to count everything in /
1. mkdir -p nautilus-test/proc
2. cd nautilus-test
3. Create a file named hello.txt with the text "Hello, world!"
4. sudo mount --bind /proc proc
5. Open nautilus to the nautilus-test directory
6. Right-click and select Properties.
7. Nautilus should say there are 2 files taking up a few bytes. If it says there is several TB of files in the folder, this bug isn't fixed.

[Regression Potential]
The patch, which has been accepted into nautilus master, only affects filesize and file count information.

Original report
---------------
Ubuntu 10.04 LTS

When you open up Computer, and right click on the File System and click Properties, under the Basic tab, the Contents subheading reports 128.0 TB of use. This happens on another desktop and laptop that have 10.04 installed.

See original description

Tags:

Related branches

lp:~ubuntu-desktop/nautilus/ubuntu

lp:ubuntu/raring/nautilus

lp:ubuntu/quantal-proposed/nautilus

lp:ubuntu/precise-proposed/nautilus

lp:~jbicha/nautilus/nautilus-3.8

Merged into lp:~ubuntu-desktop/nautilus/ubuntu at revision 388

VCS imports: Pending requested 2013-06-10

lp:ubuntu/saucy-proposed/nautilus

Revision history for this message

ooze (zoe-gauthier) wrote on 2010-05-25:

Thanks for taking the time to report this bug and helping to make Ubuntu better. I can see the used space increasing then it jumped to 128.2 TB.

The recommended tool to visualize disk usage is the Disk Usage Analyzer (in Applications > Accessories menu).

affects:	ubuntu → nautilus (Ubuntu)
Changed in nautilus (Ubuntu):
status:	New → Confirmed

Revision history for this message

Pedro Villavicencio (pedro) wrote on 2010-06-02:

what does gvfs-info says about the filesystem? you can use it as : gvfs-ls computer:/// to see which filesystem are there and then choose the one showing the TB and use it as : gvfs-info computer:///NameOfFileSystem could you paste the output of that to the report? thanks.

Changed in nautilus (Ubuntu):
importance:	Undecided → Low

Pedro Villavicencio (pedro) on 2010-06-02

tags:

added: likely-dup

Revision history for this message

philinux (philcb) wrote on 2010-06-03:

This also happens using pcmanfm so it's not confined to nautilus.

Revision history for this message

ooze (zoe-gauthier) wrote on 2010-06-03:

$ gvfs-info computer:///root.link
display name: Système de fichiers
name: root.link
type: mountable
attributes:
  standard::type: 6
  standard::name: root.link
  standard::display-name: Système de fichiers
  standard::icon: drive-harddisk
  standard::target-uri: file:///
  standard::sort-order: 0
  id::filesystem: computer:
  access::can-write: FALSE
  access::can-delete: FALSE
  access::can-trash: FALSE
  mountable::can-mount: FALSE
  mountable::can-unmount: FALSE
  mountable::can-eject: FALSE
  mountable::can-start: FALSE
  mountable::can-start-degraded: FALSE
  mountable::can-stop: FALSE
  mountable::start-stop-type: 0
  mountable::can-poll: FALSE
  mountable::is-media-check-automatic: FALSE

Revision history for this message

Pedro Villavicencio (pedro) wrote on 2010-06-04:

This bug is an upstream one and it would be quite helpful if somebody experiencing it could send the bug the to the people writing the software. You can learn more about how to do this for various upstreams at https://wiki.ubuntu.com/Bugs/Upstream/GNOME Thanks in advance!

Revision history for this message

Thibault Févry (thibaultfevry) wrote on 2010-07-07:

Screenshot-2.png Edit (30.3 KiB, image/png)

Ok sending with aditional info > The file who makes that bug is proc/kcore, if you don't select it, size displays normally.

So perhaps the problem is with the proc/kcore file and not nautilus, don't really know.

Anyway, gonna send that as you said.

Revision history for this message

Thibault Févry (thibaultfevry) wrote on 2010-07-07:

Ok sending with aditional info > The file who makes that bug is proc/kcore, if you don't select it, size displays normally.

So perhaps the problem is with the proc/kcore file and not nautilus, don't really know.

Anyway, gonna send that as you said.

Revision history for this message

manos (gkmanos21) wrote on 2010-07-07: Re: [Bug 585472] Re: File System Properties reports 128 TB of use

It seems that you are right about nautilus but in my case folders
proc/media causing the problem.

On 07/07/2010 04:40 PM, Thibault Fevry wrote:
> Ok sending with aditional info> The file who makes that bug is
> proc/kcore, if you don't select it, size displays normally.
>
> So perhaps the problem is with the proc/kcore file and not nautilus,
> don't really know.
>
> Anyway, gonna send that as you said.
>
>

Revision history for this message

Thibault Févry (thibaultfevry) wrote on 2010-07-09:

Since it also happends to pacmanfm I'm not sure where I need to report this...

Oh, an esay fix would be to use the same thing as DTU, that means not including /proc when calculating total size.

Revision history for this message

Thibault Févry (thibaultfevry) wrote on 2010-09-12:

#10

Sent to upstream aniway, we should get this fixed. (It could also be marked as a papercut, but I'm not completly sure it's a trivial fix.)

Bug Watch Updater (bug-watch-updater) on 2010-09-12

Changed in nautilus:
importance:	Unknown → Medium
status:	Unknown → New

Pedro Villavicencio (pedro) on 2010-10-01

Changed in nautilus (Ubuntu):
status:	Confirmed → Triaged

Revision history for this message

dennygoot@gmail.com (dennygoot) wrote on 2011-01-06:

#11

This bug has caused problems with me installing wine apps, because my apps report not enough disk space to install.

-Denny

Revision history for this message

philinux (philcb) wrote on 2011-05-18:

#12

This is still happening in Natty 11.04 clean install.

Revision history for this message

paperdragon (gareth-l-armstrong) wrote on 2011-07-10:

#13

I'm also having the same issue with Natty 11.04 clean install

Revision history for this message

iskidoyou (troy-v) wrote on 2011-07-21:

#14

Same issue on both of my systems (11.04 64 bit). /proc/kcore is 128TB. A quick search says that the file is just a virtual file for how much RAM the system can allocate. On a 64-bit OS, that size is 128TB (wow, imagine that much ram). Perhaps a simple fix would just be to tell nautilus to ignore all virtual files or at least ignore that specific file. I don't know if virtual files have some sort of signature that it could recognize and ignore.

Revision history for this message

abhijit (tijybba) wrote on 2012-06-27:

#16

I am having the same issue in Ubuntu 12.04 64-bit system showing 140.8 TBs of memory , as posted here in [AskUbuntu.](http://askubuntu.com/questions/156395/my-right-click-properties-option-in-root-file-system-shows-140-8-tb-memory-of-co)

Revision history for this message

Phillip Susi (psusi) wrote on 2012-06-28:

#17

Please use the "affects me too" button at the top rather than adding more unhelpful comments.

Phillip Susi (psusi) on 2012-07-08

Changed in nautilus (Ubuntu):
status:	Triaged → In Progress
assignee:	nobody → Phillip Susi (psusi)

Bug Watch Updater (bug-watch-updater) on 2012-12-17

Changed in nautilus:
status:	New → Fix Released

Revision history for this message

Phillip Susi (psusi) wrote on 2013-01-02:

#18

Looks this this will make it into 3.7.3.

Jeremy Bícha (jbicha) on 2013-01-15

Changed in nautilus (Ubuntu Quantal):
importance:	Undecided → Critical
Changed in nautilus (Ubuntu Precise):
importance:	Undecided → Low
Changed in nautilus (Ubuntu Quantal):
importance:	Critical → Low
status:	New → Triaged
Changed in nautilus (Ubuntu Precise):
status:	New → Triaged

Revision history for this message

Launchpad Janitor (janitor) wrote on 2013-01-15:

#19

This bug was fixed in the package nautilus - 1:3.6.3-0ubuntu5

---------------
nautilus (1:3.6.3-0ubuntu5) raring; urgency=low

  * debian/patches/git_single_filesystem_count.patch:
    - Limit filesystem content and size count to a single filesystem.
      Thanks Phillip Susi for the patch! (LP: #585472)
-- Jeremy Bicha <email address hidden> Mon, 14 Jan 2013 22:22:01 -0500

Changed in nautilus (Ubuntu Raring):
status:	In Progress → Fix Released

Jeremy Bícha (jbicha) on 2013-01-15

description:

updated

Jeremy Bícha (jbicha) on 2013-01-15

Changed in nautilus (Ubuntu Raring):
assignee:	Phillip Susi (psusi) → nobody
Changed in nautilus (Ubuntu Quantal):
status:	Triaged → In Progress
Changed in nautilus (Ubuntu Precise):
status:	Triaged → In Progress
assignee:	nobody → Jeremy Bicha (jbicha)
Changed in nautilus (Ubuntu Quantal):
assignee:	nobody → Jeremy Bicha (jbicha)
description:	updated

Revision history for this message

Clint Byrum (clint-fewbar) wrote on 2013-02-20: Please test proposed package

#20

Hello <email address hidden>, or anyone else affected,

Accepted nautilus into quantal-proposed. The package will build now and be available at http://launchpad.net/ubuntu/+source/nautilus/1:3.5.90.really.3.4.2-0ubuntu4.2 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

Changed in nautilus (Ubuntu Quantal):
status:	In Progress → Fix Committed
tags:	added: verification-needed

Revision history for this message

manos (gkmanos21) wrote on 2013-02-22:

#21

Screenshot from 2013-02-22 12:12:01.png Edit (145.4 KiB, image/png)

Hello gentlemen :)

I tried preinstalled nautilus 3.4.2 in Ubuntu 12.10 in a virtualbox machine and the problem was solved. It displays the correct file size and file count. See the attached picture. Thank you all very much

tags:

added: verification-done
removed: verification-needed

Revision history for this message

Colin Watson (cjwatson) wrote on 2013-02-27:

#22

Hello <email address hidden>, or anyone else affected,

Accepted nautilus into precise-proposed. The package will build now and be available at http://launchpad.net/ubuntu/+source/nautilus/1:3.4.2-0ubuntu7 in a few hours, and then in the -proposed repository.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

Changed in nautilus (Ubuntu Precise):
status:	In Progress → Fix Committed
tags:	removed: verification-done
tags:	added: verification-needed

Brian Murray (brian-murray) on 2013-03-07

tags:

added: verification-done-quantal

Revision history for this message

Launchpad Janitor (janitor) wrote on 2013-03-07:

#23

This bug was fixed in the package nautilus - 1:3.5.90.really.3.4.2-0ubuntu4.2

---------------
nautilus (1:3.5.90.really.3.4.2-0ubuntu4.2) quantal-proposed; urgency=low

Changed in nautilus (Ubuntu Quantal):
status:	Fix Committed → Fix Released

Revision history for this message

Sebastien Bacher (seb128) wrote on 2013-03-08:

#24

could somebody verify the fix on precise as well? the SRU needs to be validated to move to updates (it's current blocking further SRUs to be accepted for nautilus)

Revision history for this message

Philip Wyett (philip-wyett-deactivatedaccount) wrote on 2013-03-13:

#25

SRU from proposed works as expected on precise. Marked as verification-done-precise.

tags:	added: verification-done-precise
tags:	added: verfication-done-precise
tags:	removed: verfication-done-precise

Philip Wyett (philip-wyett-deactivatedaccount) on 2013-03-13

tags:

removed: verification-needed

Revision history for this message

Colin Watson (cjwatson) wrote on 2013-03-14: Update Released

#26

The verification of this Stable Release Update has completed successfully and the package has now been released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regresssions.

Revision history for this message

Launchpad Janitor (janitor) wrote on 2013-03-14:

#27

This bug was fixed in the package nautilus - 1:3.4.2-0ubuntu7

---------------
nautilus (1:3.4.2-0ubuntu7) precise-proposed; urgency=low

Changed in nautilus (Ubuntu Precise):
status:	Fix Committed → Fix Released

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File System Properties reports 128 TB of use

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