Ubuntu
foomatic-db package

Brother HL-2170W does not work with PCL-XL but works with PCL-5e

Bug #570027 reported by NoahY on 2010-04-26

This bug affects 3 people

Affects		Status	Importance	Assigned to	Milestone
	foomatic-db (Ubuntu)	Fix Released	Undecided	Unassigned

Bug Description

Binary package hint: cups

Simple to reproduce:

1) plug in HL-2170W
2) install default printer driver
3) try to print pdf or ps file using Document Viewer
4) Says "Spooling 2%" for many minutes, no print out.

I changed the driver to Brother HL-2060 Foomatic/ljet4 and it prints the PDF or ps file no problem.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: cups 1.4.3-1
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-21-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Sun Apr 25 22:56:31 2010
Lpstat:
device for Brother_HL-2170W_series: dnssd://Brother%20HL-2170W%20series._pdl-datastream._tcp.local/
device for Stylus-C66: usb://EPSON/Stylus%20C66?serial=L57040505130842230
MachineType: Acer Aspire 6930G
Papersize: letter
PpdFiles:
Stylus-C66: Epson Stylus C66 - CUPS+Gutenprint v5.2.5
Brother_HL-2170W_series: Brother HL-2060 Foomatic/ljet4
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=69785c3b-f146-4927-9d36-2c3195b4fa52 ro quiet splash
ProcEnviron:
PATH=(custom, user)
LANG=en_CA.utf8
SHELL=/bin/bash
SourcePackage: cups
dmi.bios.date: 09/25/2008
dmi.bios.vendor: Acer
dmi.bios.version: v0.3204
dmi.board.name: Makalu
dmi.board.vendor: Acer
dmi.board.version: Not Applicable
dmi.chassis.type: 1
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAcer:bvrv0.3204:bd09/25/2008:svnAcer:pnAspire6930G:pvrNotApplicable:rvnAcer:rnMakalu:rvrNotApplicable:cvnAcer:ct1:cvrN/A:
dmi.product.name: Aspire 6930G
dmi.product.version: Not Applicable
dmi.sys.vendor: Acer

Tags:

Related branches

lp:ubuntu/maverick/foomatic-db

Revision history for this message

NoahY (noahy) wrote on 2010-04-26:

BootDmesg.txt Edit (52.6 KiB, text/plain; charset="utf-8")
CupsErrorLog.gz Edit (13.5 KiB, application/x-gzip)
CurrentDmesg.txt Edit (1.6 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.3 KiB, text/plain; charset="utf-8")
Locale.txt Edit (305 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (12.8 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (752 bytes, text/plain; charset="utf-8")
PrintingPackages.txt Edit (680 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.1 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (131.7 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (274.0 KiB, text/plain; charset="utf-8")

Revision history for this message

NoahY (noahy) wrote on 2010-08-07:

Downloading the driver from here:

http://www.openprinting.org/printer/Brother/Brother-HL-2170W

and installing it manually allows the printer to print pdf again.

Revision history for this message

NoahY (noahy) wrote on 2010-08-07:

Oh, no, cancel that... it printed, but just gave a PCL XL error "IllegalTag"

Selecting Brother 2040 as the driver works, prints PDF files correctly.

Till Kamppeter (till-kamppeter) on 2010-08-14

Changed in cups (Ubuntu):
status:	New → Triaged

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2010-08-14:

Seems that this printer is not compatible with PCL-XL, so I will change its database entry so that PCL-5e gets used.

affects:	cups (Ubuntu) → foomatic-db (Ubuntu)
summary:	- Brother HL-2170W printer driver won't print pdf or ps + Brother HL-2170W does not work with PCL-XL but works with PCL-5e

Revision history for this message

NoahY (noahy) wrote on 2010-08-14:

Thanks for your work, Till :)

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2010-08-14:

Can you also try whether the printer works with

Brother HL-1040, Foomatic/hl7x0

and with

Brother HL-1250, Foomatic/hp1250

please tell how well these options work for you. Thanks.

Revision history for this message

NoahY (noahy) wrote on 2010-08-14:

Brother HL-1040, Foomatic/hl7x0:

no printout. No obvious error, the job appears in the print queue and then disappears. The printer makes noise for a second, then goes back to sleep.

Brother HL-1250, Foomatic/hp1250:

I am assuming you meant hl1250. The hl1250 driver seems to work, pdf printout is fine.

Revision history for this message

Launchpad Janitor (janitor) wrote on 2010-09-03:

This bug was fixed in the package foomatic-db - 20100806-0ubuntu7

---------------
foomatic-db (20100806-0ubuntu7) maverick; urgency=low

  * debian/patches/hl-2170w-pcl5e.patch: Changed drivers for the Brother
    HL-2170W, the printer works only in the PCL-5e mode, not with PCL-XL
    (LP: #570027).
  * debian/control, debian/rules, debian/foomatic-db-compressed-ppds.postinst:
    Introduced the binary package foomatic-db-compressed-ppds. This package
    contains all PPDs which can be generated from the Foomatic XML database
    in one compressed pyppd archive. This takes much less disk space than the
    XML database (600 kB vs. 18 MB) and access (listing all PPDs, extracting
    the needed PPD) is also significantly faster.
-- Till Kamppeter <email address hidden> Mon, 30 Aug 2010 18:15:03 +0200

Changed in foomatic-db (Ubuntu):
status:	Triaged → Fix Released

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Brother HL-2170W does not work with PCL-XL but works with PCL-5e

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Ubuntu
foomatic-db package