Ubuntu
empathy package

empathy doesn't properly disconnect.

Bug #553945 reported by Nathanael Schweers
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Binary package hint: empathy

Empathy fails to revoke the online status of any given jabber connection. I currently have multiple jabber logins with slightly varying ressources (Telepathy.<multiple hex-digits>) although empathy hasn't been running for several days. The problem that logins don't time out may be a problem related to the jabber server rather than empathy, but I have never before had such a problem, and also do not have this problem at the moment with "gajim". This does not seem to happen arbitrarily, as I tried to reproduce it, and it even happens when empathy disconnects normally (not just on abnormal termination or loss of net connectivity).

My installation:
Description: Ubuntu 9.10
Release: 9.10

My empathy version:
2.28.1.1-0ubuntu1 from main packages (karmic)

ProblemType: Bug
Architecture: amd64
CheckboxSubmission: ea411660c139543db7f1be619014018a
CheckboxSystem: bb422ca46d02494cdbc459927a98bc2f
Date: Fri Apr 2 14:55:08 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
Package: empathy 2.28.1.1-0ubuntu1
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
SourcePackage: empathy
Uname: Linux 2.6.31-20-generic x86_64

Revision history for this message
Nathanael Schweers (nschweers) wrote :
Revision history for this message
Brian Curtis (bcurtiswx) wrote :

Thanks for your bug report and helping to make Ubuntu better. It would be nice if you could test this with the most recent version of empathy, from Lucid. Go to https://edge.launchpad.net/~telepathy/+archive/ppa and add the PPA to your sources and install the updated packages to see if it's fixed.

Changed in empathy (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Omer Akram (om26er) wrote :

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

Revision history for this message
Nathanael Schweers (nschweers) wrote : Re: [Bug 553945] Re: empathy doesn't properly disconnect.

On Sat, 22 May 2010 18:26:08 -0000
Omer Akram <email address hidden> wrote:

> We'd like to figure out what's causing this bug for you, but we
> haven't heard back from you in a while. Could you please provide the
> requested information? Thanks!
>

I'm sorry for not replying to you.
Shortly after submitting the bug-report I stopped using ubuntu and
therefore empathy, and forgot about the whole issue.

Sorry for not having more information.

Revision history for this message
Nathanael Schweers (nschweers) wrote :

On Sat, 22 May 2010 20:40:33 +0200
Nathanael Schweers <email address hidden> wrote:

> On Sat, 22 May 2010 18:26:08 -0000
> Omer Akram <email address hidden> wrote:
>
> > We'd like to figure out what's causing this bug for you, but we
> > haven't heard back from you in a while. Could you please provide the
> > requested information? Thanks!
> >
>
> I'm sorry for not replying to you.
> Shortly after submitting the bug-report I stopped using ubuntu and
> therefore empathy, and forgot about the whole issue.
>
> Sorry for not having more information.

I had the opportunity to run the current ubuntu version of empathy
(2.30.1−0ubuntu1) again. The probability of a proper logoff is much
higher if the connection persists for more than just a few seconds (20
seconds seem to be sufficient), but otherwise empathy still failes to
logoff correctly.

I hope this helps you find the problem.

Revision history for this message
Andrea Olivo (andryandrew) wrote :

It affects me too. When using a XMPP connectione (like Facebook), after closing empathy I appear as "online" in Facebook for about an hour.

Revision history for this message
Brian Curtis (bcurtiswx) wrote :

Andrea, since this last comment Maverick was released. Please try this version and let us know if you still receive this error.

Revision history for this message
Omer Akram (om26er) wrote :

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

Revision history for this message
Omer Akram (om26er) wrote :

We are closing this bug report as it lacks the information, described in the previous comments, we need to investigate the problem further. However, please reopen it if you can give us the missing information and don't hesitate to submit bug reports in the future.

Changed in empathy (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
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