Ubuntu
empathy package

Empathy Calls bring up an answer/reject dialog that steel focus and causes users to reject calls accidentally (focus stealing)

Bug #552577 reported by Rick Spencer
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Fix Released
Low
Ken VanDine

Bug Description

Binary package hint: indicator-messages

Steps;

0. be online in empathy
1. being typing in a document
2. have someone initiate an empathy voice call to you

result:
the dialog box appears over your document and the reject button gets clicked by default, rejecting your call

expected:
the dialog box does not appear over your typing

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: indicator-messages 0.3.5-0ubuntu2
ProcVersionSignature: Ubuntu 2.6.32-18.27-generic 2.6.32.10+drm33.1
Uname: Linux 2.6.32-18-generic i686
Architecture: i386
Date: Wed Mar 31 07:44:15 2010
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: indicator-messages

Related branches

lp:ubuntu/lucid/empathy
Revision history for this message
Rick Spencer (rick-rickspencer3) wrote :
Revision history for this message
Rick Spencer (rick-rickspencer3) wrote :

Ken, I suggest we don't throw good money after bad here. Probably best to revert this change altogether, and try again in 10.10 early when we have time to refine popping the dialog.

Changed in indicator-messages (Ubuntu):
assignee: nobody → Ken VanDine (ken-vandine)
Ken VanDine (ken-vandine)
affects: indicator-messages (Ubuntu) → empathy (Ubuntu)
Brian Curtis (bcurtiswx)
Changed in empathy (Ubuntu):
importance: Undecided → Low
Revision history for this message
tgpraveen (tgpraveen89) wrote :

i like this new behaviour of having the window come to front and not having to go through indicator-messages which is tricky and time consumeing

an ideal behavior for now could be have the window pop up in the front but dont let it steal focus.
so everybody is happy.

Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package empathy - 2.30.0-0ubuntu4

---------------
empathy (2.30.0-0ubuntu4) lucid; urgency=low

  * debian/patches/38_raise_voip_calls.patch
    - Dropped patch that raised the answer dialog (LP: #552577)
 -- Ken VanDine <email address hidden> Wed, 31 Mar 2010 11:29:38 -0400

Changed in empathy (Ubuntu):
status: New → Fix Released
Revision history for this message
Brian Curtis (bcurtiswx) wrote :

I think the reason that the functionality of stealing focus was made for this was because there were a lot of people who were missing calls and they complained. I think that rejecting the calls accidentally is a much better thing than missing them all together. Maybe adding something to the indicator-applet when a call was missed, and getting rid of the functionality would be a viable middle ground for now?

Just opinions of course.

Revision history for this message
Brian Curtis (bcurtiswx) wrote :

Well, since that was a pretty quick change without much discussion allowed. Make sure the bugs that ask for the focus to be to the front again are reopened.

Revision history for this message
Rick Spencer (rick-rickspencer3) wrote :

All good opinions. I think it is universally agreed that opening a dialog is preferable to using the indicator only. However, we are paste the point in the delivery of Lucid when we can make progress by moving forward with new changes, except for trivial bug fix or changes to fixer crashers, data loss bugs, etc... We are out of time for turn around of new code. Unless there is a trivial fix here for the stability of the product, rolling back to old code may be our only sane choice.

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